Field Service Technician

Field Service Technician

Provide technical assistance to both internal and external customers, support field projects, training classes, corporate owned manufacturing facilities, Product Line Management, and Commercial Sales and Marketing.

Key Responsibilities:

• Master optical test and splice equipment and procedures required to perform assigned tasks.
• Travel to customer sites to install, test, repair, and document fiber optic communication systems.
• Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation.
• Assist fiber optic training courses at various Corning locations, regional locations, and at customer sites.
• Provide on-site technical assistance and troubleshooting for various Corning customers at various locations.
• Complete on-site investigations of potential product issues raised by customers.
• Conduct product evaluations on both Corning and competitor products.
• Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
• Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.
• Coordinate project and support-related travel and logistical activities and plans as assigned.

Experiences/Education

- Required:

• High school diploma or equivalent
• Candidate should possess sound mechanical intuition and PC computer literacy
• Must have ability to distinguish colors
• Must be able to lift parcels and equipment weighing up to 50lbs
• Must be able to climb ladders and work from aerial lifts
• Must be able to obtain a U.S. Passport
• Must be willing to travel domestically approximately 60%
• Must possess a valid driver's license

Experiences/Education
- Desired:

• 5 years technician-related experience
• Associates degree in a STEM field preferred
• Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint and Visio
• Technical writing ability, with emphasis on effective presentation of detailed concepts
• Knowledge of construction and project planning procedures
• Some related work experience and/or military background in telecommunications

The range for this position is $59,089.00 - $81,248.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one. Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career.

Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service. Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.

To submit a request for reasonable accommodation related to disability or religion, please contact us at