Airport Facilities Services Supervisor - 3rd Shift

Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:
Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions

The Airport Facilities Services Supervisor performs management duties overseeing, directing, monitoring, and inspecting janitorial, pest control, environmental, and other contracted services at Charlotte Douglas International Airport’s terminal and approximately 80 additional airport facilities. Ensures a clean, safe, and welcoming environment for tenants, employees, and the traveling public within a 24/7/365 operation. Responsible for assisting in the management of multiple contracts in varying areas of responsibility including quality standards, department policies and procedures and service levels.

Assists with maintaining mechanical operation of compacting trashcans and dumpsters to include general troubleshooting, preventive maintenance, and minor parts diagnosis and replacement. Is responsive to and successfully maintains working relationships with tenants, contractors, co-workers and the public. Exercise of initiative is expected, and extensive public contact is involved.

• Manages work directing, monitoring and inspecting janitorial services, pest control services and maintenance projects for Airport terminal and other Airport buildings.
• Monitors ancillary contracts including those for solid waste removal, pressure washing, window cleaning, contractor clean-up, and interior landscaping.
• Assist with the operation of compacting trashcans and dumpsters to minimize downtimes.
• Services can include items such as troubleshooting, diagnosing issues, repairs, and replacements.
• Respond to needs of customers and requests for service (tenants, the public and co-workers).
• Coordinate the set-up of meeting rooms, the moving of furniture and special events.
• Coordinate repairs with Building Maintenance.
• Assists with snow operations within the terminal as needed

• Requires high school degree or equivalent with 3 years relevant experience.

• Preference for a higher degree of learning – Associate’s or Bachelor’s – with 3-5 plus years of relevant experience.
• Experience with environmental regulatory compliance preferred.
• Membership with the International Executive Housekeepers Association, and C.E.H., R.E.H. or ISSA CIMS GB Expert preferred.

• Considerable knowledge of the work performed by workers supervised.
• Considerable knowledge of occupational hazards, environmental regulations, safety precautions or trade and the ability to enforce adequate safety precautions against such hazards.
• Considerable knowledge of and skill in the use of the standard methods, materials, tools, and equipment related to the assigned areas of work or specialty.
• Excellent organizational and reasoning skills required, as well as the ability to follow directions, communicate effectively both verbally and in writing, complete projects accurately and on schedule, and maintain and prepare…