Maintenance Supervisor

Position:
Maintenance Supervisor - Residential Homeowners Association

Reports to:
Onsite Property Manager

We are seeking a highly skilled and experienced Maintenance Supervisor to oversee the day-to-day maintenance operations of a 484‑unit HOA community. The role ensures that the community is in good condition, meets safety and quality standards, and that maintenance staff take pride in the properties.

• Understand and embody the SVN | Second Story mission and core values; attend company‑wide and team meetings as necessary.
• Work directly with the Property Manager and Assistant Property Manager to align maintenance goals with overall property objectives.
• Supervise and coordinate the maintenance team, providing guidance, training, and support for high‑quality service.
• Manage all aspects of property maintenance, including routine inspections, preventive maintenance, and repairs for both interior and exterior facilities.
• Oversee the work order system to prioritize and assign tasks to maintenance staff, ensuring timely completion.
• Work with external vendors and contractors for specialized projects, ensuring compliance with community standards and budgetary guidelines.
• Ensure all maintenance operations adhere to safety regulations and company policies, conducting regular safety inspections and training.
• Assist in preparing and managing the maintenance budget, tracking expenses, and identifying cost‑saving opportunities.
• Maintain an organized inventory of tools, equipment, and supplies, ensuring availability and minimizing waste.
• Collaborate with management to address resident concerns related to maintenance issues in a professional, timely manner.
• Be on‑call for emergency maintenance situations, providing prompt resolution.

• High school diploma or equivalent; technical certification or vocational training in facilities management or a related field preferred.
• Minimum of 5 years of experience in maintenance or facilities management, with supervisory experience preferred; residential/multifamily community experience preferred.
• Strong knowledge of building systems, maintenance procedures, and safety protocols; proficient in using maintenance management software.
• Proven ability to lead a team effectively, with excellent communication and interpersonal skills.
• Strong decision‑making skills and a proactive approach to identifying and resolving issues.
• Physical stamina to perform tasks and lift heavy objects as required.
• Valid driver’s license and reliable transportation.

• Full‑time, hourly position with competitive pay based on experience.
• Health benefits:
  
  medical, dental, vision, HSA plan, and optional additional coverage.
• 401(k) plan after one year of employment.
• 15 days paid time off (PTO).
• 10 paid holidays and one floating holiday.