Maintenance Manager

Join one of Chattanooga’s best places to work — where every role makes a difference and every day supports hope, growth, and belonging. AIM Center, Inc. is seeking a dependable and hands‑on Facility & Grounds Technician to help maintain our facility, vehicles, and grounds in a clean, safe, and orderly condition. This role performs daily janitorial, maintenance, and repair duties while ensuring the property remains welcoming and functional for members, staff, and visitors.

The ideal candidate takes pride in their work, enjoys teamwork, and values contributing to a mission‑driven organization that promotes recovery, purpose, and community inclusion.

AIM Center offers employment, education, housing, socialization, and wellness opportunities for adults living with serious mental illness. We are non-medical and non-clinical; however, we work with other mental health professionals to provide comprehensive mental health services. Using the Clubhouse model of psychosocial rehabilitation, AIM Center empowers participants, our members, to develop relationships and create individualized plans for recovery while working side‑by‑side with other members and staff to accomplish the work of the Clubhouse.

AIM Center has been helping adults in the Chattanooga community lead fulfilling and productive lives while successfully managing their mental health since 1989. Membership is open to people ages 18 and older diagnosed with serious mental illness. Recovery is a lifelong process and the philosophy of our Clubhouse is “Once a Member, Always a Member.” We are a private, non-profit organization supported through foundations, public and private grants and donations.

Our Clubhouse is also a Tenn Care provider. AIM Center is the only psychosocial rehabilitation facility accredited by Clubhouse International and licensed by the State of Tennessee.

The Maintenance Manager is responsible for overseeing the daily maintenance operations of a Permanent Supportive Housing (PSH) portfolio consisting of approximately 74 residential units. This position ensures that all properties remain safe, sanitary, functional, and compliant with HUD, local housing, and organizational standards while supporting a housing‑first and trauma‑informed environment for residents living with serious mental illness and other disabling conditions.

The Maintenance Manager supervises vendors, coordinates unit turnovers, preventative maintenance, inspections, emergency repairs, and property improvement projects while maintaining a high level of professionalism and customer service.

This employee will support the organization’s mission of providing safe, stable, and supportive housing to individuals experiencing mental illness, homelessness, and housing instability through a compassionate, housing‑first approach.

• Oversee maintenance operations for approximately 74 PSH units across multiple properties.
• Ensure all properties remain safe, clean, sanitary, and in good repair.
• Maintain Laundry Room revenue in a timely manner.
• Coordinate and complete repairs related to:
  • Plumbing
  • Electrical
  • HVAC systems
  • Appliances
  • Carpentry
  • Drywall and painting
  • Roofing
  • Flooring
  • Exterior maintenance
• Perform and oversee unit turnovers, including preparation of vacant units for occupancy.
• Conduct routine preventative maintenance inspections and implement corrective actions.
• Monitor building systems and identify maintenance trends before major failures occur.
• Ensure timely completion of residential work orders and emergency maintenance requests.
• Maintain curb appeal and exterior grounds, including landscaping and trash management.

• Supervise contracted vendors, under the discretion of the Director of Housing Operations.
• Assign daily work orders and prioritize maintenance needs.
• Monitor staff productivity, professionalism, and quality of work.
• Provide coaching, training, and accountability to maintenance staff.
• Assist with development of maintenance schedules and on‑call rotations.
• Ensure maintenance staff follow organizational policies, safety procedures, and expectations.