Mall Centre Head

Company Description
AMPA Groups is a distinguished real estate firm deeply committed to crafting vibrant, sustainable communities tailored to the dynamic demands of modern urban life. Our diverse projects, including AMPA Skyone Mall, AMPA TAJ Skyview Residency and Hotel, reflect our dedication to innovative design, superior quality, and environmental responsibility. Our premier landmark, AMPA Skyone Mall, situated in a prime urban location, offers a luxurious shopping experience featuring a wide array of retail, dining, and entertainment options, solidifying us as a trusted name in the industry.

Role Description
This is a full-time, on-site role, located in Chennai, for a Mall Centre Head. The Mall Centre Head will oversee the day-to-day operations of AMPA Skyone Mall. Responsibilities include managing retail tenant relations, ensuring the mall's facilities are well-maintained, marketing and Budgeting, coordinating event planning and execution, and managing security and customer service teams. The role also involves budgeting and financial planning, developing and implementing operational policies, and consistently improving the overall visitor experience.
Qualifications
Proven experience in retail management, property management, or business administration
Strong skills in Leasing retail spaces, Marketing, tenant relations, customer service, and communication
Ability to manage facilities, security, and maintenance teams
Experience in budgeting, financial planning, and operations management
Problem-solving and critical thinking skills
Strong organizational and multitasking abilities
Flexibility to work weekends and holidays as required
Bachelor's degree in Business Administration, Management, or related field
Familiarity with mall operations and the retail environment is a plus