Global Trainer Bay Warehouse Maintenance

Job Overview

The Global Job Trainer at LEGO® Manufacturing Virginia is responsible for developing, delivering, and standardizing training content and coaching across mold areas. Work is primarily on a standard 8 am‑4 pm shift, with flexibility to work non‑standard shifts as required. The role combines hands‑on technical expertise with global training responsibilities.

• Design, develop and maintain high‑quality training materials, job aids and standardized work documents for the assigned area.
• Deliver TWI Job Instruction (JI) and support structured on‑the‑job training for new hires, cross‑training and up‑skilling initiatives.
• Mentor and evaluate local job coaches, building frontline training capability across all shifts.
• Monitor training effectiveness and take proactive action to maintain consistency and compliance with best practices.
• Perform preventive and corrective maintenance on High‑Bay Warehouse (HBW) automated systems (conveyors, cranes, shuttles, elevators, etc.) to ensure continuous and safe warehouse operations.
• Troubleshoot and repair electrical, mechanical and control‑related issues within HBW equipment, escalating complex issues to technical leads or external vendors as needed.
• Support the installation, configuration and modification of HBW systems and components, including adjusting operational parameters and replacing worn parts.
• Collaborate with warehouse personnel to coordinate equipment shutdowns, planned maintenance and failure response activities with minimal operational disruption.
• Maintain accurate records of maintenance activities in the Maintenance Management System (MMS) and Warehouse Management System (WMS).
• Ensure training meets safety, quality and production performance standards.
• Participate in area whiteboard meetings, huddles and shift pass‑downs to align training needs and reinforce performance expectations.
• Assess and escalate visual quality or process deviations in accordance with escalation procedures.
• Serve as the local expert and point of contact when global training standards are introduced or updated.
• Align and deploy global standards in the local area, ensuring accuracy, adherence and full implementation.
• Collaborate with other Global Job Trainers across LEGO sites as part of the Global Trainer Network to share knowledge, resolve challenges and build consistency across plants.

• High school diploma or GED required.
• Additional technical training or certifications in manufacturing, maintenance or mechatronics is a plus.
• Minimum two years of hands‑on experience in maintenance related to conveyors, cranes, shuttles or elevators.
• Proven understanding of workflows, safety protocols and quality standards in a production or manufacturing environment.
• Experience in training, mentoring or onboarding team members preferred.
• Willingness to travel domestically and internationally for training as needed.
• Strong communication and coaching skills; able to clearly explain tasks and provide constructive feedback.
• Demonstrated ability to work independently and collaboratively in a fast‑paced production setting.
• Comfortable using digital tools such as email, document systems and production tracking tools.
• Proficiency in English (verbal and written) required – minimum CEFR level B2–C1 or equivalent.
• Experience with LEAN, standard work or continuous improvement methodologies.
• Familiarity with digital systems such as MES, SAP or CHAMP (training will be provided if needed).
• Prior experience with structured training methods such as TWI Job Instruction or similar is a strong advantage.

The salary range for this position is $35.65 – $35.65 per hour, based on anticipated responsibilities, market benchmarks and organizational constraints. Comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

• Family Care Leave – enhanced paid leave options for important times.
• Insurances – life and disability insurance coverage.
• Wellbeing – access to the Headspace App and local wellbeing initiatives.
• Colleague Discount – generous discount from day one.
• Bonus – reward scheme based on goal attainment when eligible.
• Work…