Mailroom Supervisor

Job Requisition : 50979
Closing Date: 03/03/2026
Agency: Department of Employment Security
Class

Title:

OFFICE ADMINISTRATOR III - 29993
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary $4,414 monthly;
Full range $4,414- $5,926 monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This posting lists 33 S. State Street, Chicago, IL. 60603 as the Work Location. Effective February 1, 2025, this position was relocated to115 S. LaSalle, Chicago, IL. 60603

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Employment Security (IDES) is seeking an organized, professional and mechanically inclined individual to serve as Mailroom Supervisor. This position will be responsible for planning and directing all agency physical and digital mail handling and equipment. The individual in this position will direct a team of subordinate staff in obtaining, receiving, sorting, scanning, tracking, distributing, preparing, maintaining and disposing of agency mail, and will also oversee the adjustment and maintenance of equipment, including postage meters, mail openers, envelope sealers, inserters, sorters and Multi-Function Devices (MFDs), in order to prevent downtime and service disruptions.

Responsibilities include preparing reports and workload forecasts and applying independent judgment in implementing procedures and coordinating mail services activities to maintain security standards and meet tight agency deadlines. The ideal candidate for this position will have excellent organizational skills and extensive experience providing mail services to an organization with 800+ employees. IDES offers a competitive compensation plan, excellent benefits, and a pension program.

We invite you to join our innovative team to support IDES staff in making a positive difference in the lives of Illinois employers and job seekers.

• Under direction, serves as Mailroom Supervisor for the Illinois Department of Employment Security (IDES)
• Serves as working supervisor
• Directs mail services activities, including but not limited to digitization of physical mail
• Oversees mail services office equipment operation and maintenance
• Directs, coordinates and performs a variety of administrative and clerical mail services functions
• Keeps abreast of policies, procedures, regulations, systems and equipment related to mail services
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

• Requires knowledge, skill and mental development equivalent to completion of two (2) years of study at a secretarial/business college and one (1) year of office experience; OR
• Requires completion of high school and three (3) years of Office Assistant experience; OR
• Requires three (3) years independent business experience