Project Coordinator

Primary location: Chicago, Illinois
Relocation offered: No
Employment status: Full-Time
Travel: Non-compete:
No

The estimated base salary range for this role is “$68,000 to $74,000” per year. Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Turf Design, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other s strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Turf's Project Coordinators ensure effective and efficient coordination toward project goals in a dynamic and demanding environment. This role oversees all aspects of a project to ensure timely and budget-conscious completion. Responsibilities include managing expectations by coordinating and communicating project scope, cost, schedule, vendors, and the production of contractual deliverables. Additionally, Project Coordinators act as a liaison between field Sales teams, sales reps, and internal teams, delivering exceptional customer service from project inception to post-installation.

• Ability to network across the company and learn from different departments.
• Dedicated training and development to help you grow in your role.
• Collaboration and an open friendly team environment.

Project Tracking / Facilitation / Project Management

• Manages larger projects and top accounts.
• Coordinates with internal teams to find solutions for unique products or installations.
• Receives, processes, and manages multiple incoming orders with unique requirements and timelines.
• Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget.
• Analyzes initial project requirements.
• Updates internal databases as project status changes.
• Maintains and archives internal and external communication for each project using Net Suite and Outlook.
• Sends maintenance and warranty packets.

• Takes part in higher level process improvements and internal projects.
• Continues to communicate directly with designers and engineers after project handoff.
• Follows up on status of samples and drawings completed during quotation phase.
• Works with Architectural Specialties Project Managers to establish large project timelines and phasing.
• Attends weekly meetings with Production and Engineering to review time sensitive projects.
• Works with Architectural Specialties Project Managers to provide problem resolution. Provides verbal and written reports with issues, implications, and potential courses of action, as required.
• Notifies internal teams of incoming projects with unique requirements to ensure the lead times are met.
• Understands customer shipping requirements and communicates with Shipping Coordinator.

• Participates in candidate interviews and represents Project Management during the hiring process.
• Trains, along with Supervisor, Project Coordination, all new hires and all new and existing representatives.
• Works with senior team members to develop improvements and to maintain department…