Customer Service Agent

Employer Industry: Customer Service

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on customer satisfaction and experience
• Flexible work schedule to accommodate personal commitments
• Ongoing training and development opportunities

• Provide exceptional customer service via phone, email, and chat
• Resolve customer inquiries and issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent service delivery
• Assist in training new team members and sharing best practices

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement:
  High School Diploma or GED
• Exceptional phone and listening skills
• Strong written and verbal communication skills
• Previous experience in a customer service role

• 1-2 years of experience in a customer service position
• Familiarity with customer service software and tools
• Bilingual abilities to assist a diverse customer base
• Strong problem-solving skills and ability to think on your feet

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.