Manager, Security Operations

Overview

Equity Residential is seeking a Manager of Security Operations to lead a high-impact team protecting our organization around the clock. In this role, you’ll be at the center of our cybersecurity defense; overseeing 24/7 security operations, advancing our security program, and ensuring our people, systems, and data remain secure in an evolving threat landscape.

As Manager of Security Operations, you’ll combine strategic leadership with hands-on technical expertise, guiding the enforcement of security policies, monitoring critical security technologies, and driving rapid, effective responses to incidents. You’ll work closely with senior security leadership to mature our security posture, stay ahead of emerging threats, and continuously improve how we protect the business. This is an opportunity to make a measurable impact while leading a global team and shaping the future of security at Equity Residential.

• Coach, mentor, and supervise the Security Operations team; ensure accountability and foster a high-performance culture.
• Maintain security metrics - MTTR (Mean Time to Resolve), MTTE (Mean Time to Escalate), and MTTA (Mean Time to Assign).
• Enforce security policies and procedures.
• Maintains and documents security controls.
• Maintains and drives team engagement.
• Evangelizes the functions of the Security Operation Program and Sec/Dev/Ops concepts.
• Responsible and accountable for the overall uptime of the network and security systems.
• Oversee the vulnerability management program.
• Translate threat intelligence into actionable defensive strategies.
• Coordinate red team/blue team exercises.
• Performs research and data analysis of possible security events and proactively identifies and communicates status.
• Documents and investigates security incidents according to the security incident response policy.
• Resolves service impacting events, restores service and provides root cause analysis.
• Resolves fault conditions on security systems.
• Mentors and leads other less experienced team members.
• Closely interacts with the Infrastructure team.
• Supports team as necessary on high priority and/or high visibility security-related challenges.
• Train the Security Operations team and IT peers on new tools and enhancements.
• Ensures platform accessibility, software revisions and best practices are maintained.
• Prepares ad-hoc analysis and reports, as needed.
• This position does require 24 x 7 availability to support Security Operations, where necessary.
• Performs other duties as necessary.
• Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.

Technical skills requirements:

• Minimum 7-10 years of experience as an Information Security professional.
• Minimum 3-5 years of experience designing and maintaining firewall policies.
• Minimum 2-4 years of experience in IP addressing and subnetting, routing protocols, VPN concepts, VLAN configuration and concepts and L2/L3 switching technologies
• Minimum 2-4 years of experience working with Azure Cloud environments.
• Hands-on expertise with security tools such as SIEM, EDR, CSPM, SOAR, and vulnerability management platforms.
• Must have a deep understanding of how servers, operating systems and networks function, perform and scale.
• Has prior experience with Cyber intelligence activities, including but not limited to: the collection of IOCs and tracking threat actors.
• Experience with IPS/IDS systems, DLP Solutions and proxies for web filtering and SSL decryption technologies.
• Deep expertise in DMZ architectures.
• Strong layer 2 to layer 7 troubleshooting experience.
• Strong Incident Response skills.

Qualifications:

• Bachelor’s Degree preferred, and ideally in Computer Science or related area; equivalent experience will also be considered in lieu of degree.
• Platform Certifications such as GCIA, CCSP, CISSP, CCNP a plus!
• Must demonstrate strong analytical and problem solving skills.
• Proven project management and organizational skills, specifically managing multiple concurrent projects. Demonstrated ability to meet deadlines and commitments in an environment…