Senior Systems Engineer

ABOUT US

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at

Alter Domus is seeking a highly skilled and motivated Senior System Engineer to join our Global IT Operations Team. In this pivotal role, you will engage with key stakeholders and leverage your technical expertise throughout various stages of the Infrastructure Life Cycle to support our end users and operational platforms. By delivering exceptional service and innovative solutions, you will play a crucial role in empowering our clients to achieve their goals.

You will thrive in a dynamic, international corporate environment where your contributions make a meaningful impact.

• Infrastructure and Data Center Operations: Administer and manage Windows servers and VMware Virtual Server environments, including provisioning, performance troubleshooting, monitoring, and executing operational and break/fix activities. Oversee server-related resources such as Active Directory, IIS, DFS Namespace, and File Shares, while ensuring patch updates and security compliance. Manage storage solutions, including Powerflex and Synology, to ensure efficient data management and availability. Engage in data center management, including on‑site visits as required for infrastructure implementation and support.
• Network Services: Collaborate with network team to deploy and troubleshoot diverse network elements and infrastructure services to ensure seamless operations and support.
• Application Services: Collaborate with Application Support and Development teams to deploy, troubleshoot, and resolve application‑related issues. Install and troubleshoot Microsoft and other system applications and solutions.
• User Support: Provide direct support to end users through various channels (in‑person, phone, help desk ticketing systems) to troubleshoot and resolve issues. Support a global IT team, assisting users across multiple regions.
• Documentation and Communication: Maintain clear communication regarding project progress and status with stakeholders. Ensure consistent, high‑quality documentation for administration and operation of infrastructure, including topologies, configuration details, run‑books, and recovery processes.
• Collaboration and Teamwork: Work closely with internal Operations and Cloud Teams to resolve support tickets and enhance operational efficiency. Demonstrate strong interpersonal skills and a commitment to teamwork in a multi‑time zone environment.

• Strong technical knowledge of Microsoft technologies (server and client operating systems) and proficiency in Citrix and VMware solutions.
• General knowledge of Linux and experience in supporting and maintaining network infrastructure.
• Familiarity with Microsoft cloud solutions (Azure, Office 365, SharePoint) and expertise in managing server‑related resources with a focus on security.
• Proficient in remote connectivity troubleshooting (VPN, Citrix)
• Technical competencies in Docker, Kubernetes, scripting, and automation (Terraform, Ansible).
• Proven ability to collaborate with global team members in resolving issues

• 3+ years of related IT industry experience, including provisioning, operating, monitoring, and maintaining systems hardware, software, and infrastructure.
• Experience in data center management and a strong work ethic with a passion for customer service and quality.
• Excellent oral, written communication, and presentation skills, with a detail‑oriented and organized approach…