Social Media Specialist

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one:
Zones – First Choice for IT. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Follow Zones, LLC on Twitter @Zones, and Linked In and Facebook.

The Social Media Specialist is an early career role responsible for supporting the execution of Zones’ social media presence across key platforms, with a primary focus on content publishing, engagement, and brand consistency. This role plays an important part in how Zones shows up digitally, helping to amplify campaigns, events, partner activity, and thought leadership through well executed social content. Reporting into the Director of Global Marketing, this role works closely with global and regional marketing teams to support social media initiatives that align with Zones’ brand and go to market priorities.

The position is remote based in the United States with a preferred location of Chicago.

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. This role requires up to 25% travel.

• Support the execution of social media activity aligned to Zones’ global go to market strategy across Enterprise, Mid-Market, SMB, and Retail QSR.
• Assist in publishing content that supports campaigns, events, product launches, and services messaging.
• Help maintain consistent brand voice, tone, and visual standards across all social platforms.
• Contribute ideas and suggestions to improve content relevance and engagement.

• Support day to day management of Zones’ social media channels, including scheduling and publishing posts.
• Assist with creating written, visual, and short form video content, working from briefs and templates.
• Engage with followers by monitoring comments, reactions, and messages, escalating where needed.
• Help keep content calendars organised and up to date.

• Assist in promoting partner campaigns, events, and announcements through social media.
• Support global and regional marketing teams with campaign-based social execution.
• Help surface customer stories, case studies, and internal wins for use on social channels.
• Support the tracking of social media performance including engagement, reach, and follower growth.
• Help compile regular performance summaries and dashboards.
• Learn and apply best practices to improve content performance over time.

• Work closely with Global Marketing and Regional Marketing teams to support planned campaigns.
• Coordinate with designers, content creators, and stakeholders to deliver approved social content.
• Support social media coverage for events and key company moments as required.

• Degree in Marketing, Communications, Digital Media, or a related field, or equivalent early career experience.
• 1 to 3 years of experience managing or supporting social media for a brand, internship, or agency.
• Strong interest in B2B marketing, technology, and digital content. Basic understanding…