Front Desk Receptionist

Job Requisition : 53608

Closing Date: 03/05/2026

Agency: Department of Labor

Class

Title:

OFFICE ASSOCIATE - 30015

Skill Option: Keyboarding

Bilingual Option: Spanish

Salary: Anticipated Starting Salary $4004.00/mo. Full Range $4004.00 - $5245.00/mo

Job Type: Salaried

Category: Full Time

County: Cook

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

As a State of Illinois Department of Labor employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10
  -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs
  -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)

The Chicago Office Associate serves as the first point of contact for constituents looking for assistance. This position is in our Chicago, IL office. This unique opportunity offers an exceptional benefit package to include health insurance, including eye care and dental, Deferred Compensation, life insurance and retirement. If you desire to become a valued member of a hard-working and respected team and up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position.

If you are interested in helping our exceptional team of professionals achieve our mission and you possess the qualifications listed above, we invite you to apply for this position.

• Answers multiple telephone lines for the Department of Labor, including phone lines handling minimum wage and overtime, child labor and wage payment and collection act inquiries.
• Performs intake functions on mail, email, and online complaint applications received by the Department of Labor (DOL).
• Performs translating functions for Spanish-speaking clients seeking information and assistance from the Department of Labor who cannot read or speak English.
• Responds to in-person and written inquiries concerning the laws enforced by the agency and procedures for filing a claim and the status of claims.
• Records information taken from wage claim applications on file folders for use in the wage claim section.
• Attends to the reception area for the Chicago Office of the Illinois Department of Labor.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high…