Account Executive - Department Stores

ACCOUNT EXECUTIVE, DEPARTMENT STORE CHANNEL

CHICAGO - LUXURY FIELD SALES

COTY is looking for smart leaders who are fast and passionate.

The Account Executive (AE) position at Coty offers unmatched global impact through iconic brands, and a fearless culture inspiring authentic beauty expression. The AE role allows candidates to shape prestige beauty while being apart of a visionary, international powerhouse.

As our Account Executive you are responsible for delivering retail sales goals of +$7 million Dollars (
* detailed KPIs listed below), while strengthening local account penetration and retailer joint business planning – with a disproportionate growth acceleration in top potential doors. The AE also owns critical organizational expectations – leading, scheduling, and coaching a diverse team of Brand Ambassadors to deliver perfect execution, every day. AEs may also lead incremental special project work.

• Consistently deliver on commitments, proactively communicate solutions to capture upside $ or mitigate downside risk to goal.
• Regularly analyze daily/weekly retail sales and adjust to trends or future anticipated support changes.
  • Partner with internal and external support teams and regularly communicate results from conducted activities, maximize opportunities, and minimize risk (while always ensuring sufficient store levels across basic stock, gift sets, and testers).
  • Utilize brand ranking, penetration, stock status reports as available + maximize all promo tools to drive sales and +ROI.
  • Working understanding of retailers’ CRM/Clientele systems, creating, and driving local plans to maximize retail sales.
• Own joint business planning with retailer partners to drive accountability and seasonal sufficiency planning.
  • Planning to leverage promotional calendars/visual dates, new products introductions, storewide promotions, Holiday intensification plans, Y2 anniversary plans, and competitive activity.
  • Ensure Brand Ambassadors execute Coty branded events in-store with excellence (strictly following fashion house guidelines); partner with and solicit support of local Special Event, Marketing, Visual, and Personal Shopper Teams to drive sales.
• Own Leadership Visits:
  Review trends/rank + share data/key successes/help needed/top door and close the gap strategies.

• Perfectly execute corporate by-door scheduling guidance & retail sales expectations.
  • Ensure all Brand Ambassadors fulfill exact schedule expectations.
  • Ensure all Brand Ambassadors fulfill door retail $ goals expectations.
  • If unique local needs arise that differ from corporate guidance, elevate opportunity for approval in timely manner.
• Manage industry best Brand Ambassador Teams.
  • Weekly:
    Monitor specialists’ schedule adherence, productivity vs goal, ROI effectiveness, and clientele % vs targets where relevant.
  • Monthly:
    Leverage data to actively coach & monitor underperformers / celebrate top performers, capture learnings to share with regional leader for reapplication.
  • Monthly:
    Schedule Brand Ambassadors by-weekly/by-door according to corporate guidance. All schedules should be in place 1 quarter in advance. Any staffing $’s not invested in the dictated week will be returned to corporate budget.
  • Ongoing:
    Ensure Coty’s in-store team builds and maintains strong, collaborative relationships with all levels of store management to secure and benefit from preferred vendor status.
• Regularly coach and lead by example through active participation in selling, events, visuals, and shoulder to shoulder training.
  • Actively review education materials, role play & coach virtually via Teams MSFT sessions or in-store when possible.
  • Regularly leverage data in coaching sessions + share and reapply learnings from other brands/retailers/teams.
  • Ensure Specialists are influencing store management; coach on negotiations/objection handling as needed.

• Secure allocated space & location (S&L) per corporate directives. Proactively partner in/externally to ensure stock sufficiency.
  • Understand S&L process & timings unique to…