Road Service Assistant

Roadside Assistant

HMD Trucking Inc. is looking for two Roadside Assistants who want to contribute to a successful team that embraces innovation and be part of an industry leading organization that consistently sets new standards.

Desirable

Experience:

• Previous maintenance or breakdown assistance experience.
• Basic knowledge of tractor, trailer, truck, semi mechanical functions.

Job Description:

• Administrative duties include data entry, daily phone and email communication
• Responding to incoming calls and handling appropriately
• Answer calls and accommodate drivers with repairs that truck or trailer needs on the road.
• Assisting drivers on the road with truck breakdowns over the phone.
• Organizing on the road assistance with vendors throughout the US
• Providing coverage for colleagues when needed
• Various other support functions as assigned

Work Hours:

1)

Work hours:

Monday–Friday, 4 PM–11 PM, and Saturday, 7 AM–4 PM CST Local Macedonian Time:

Monday– Friday: 11: 00 PM – 6: 00 AM (next day) Saturday: 2: 00 PM – 11:00 PM

2) Sunday - Thursday 7AM-4PM. CST Local Macedonian Time:
Sunday – Thursday: 2:00 PM – 11:00 PM CET

Experience:

• Knowledge of tractor, trailer functions: 2 years (Required)
• Basic knowledge of truck & semi mechanical functions: 2 years (Required)
• Previous maintenance or breakdown assistance experience.: 2 years (Required)
• Proficient in spoken and written ENGLISH (must)
• Ability to work under pressure
• Ability to work effectively both as a team member and independently
• Ability to follow instructions and deliver quality results
• Past work experience that is relevant is a plus

What can you expect?

• To have a 50% discount in the fitness and spa center Synergy;
  To have full private health insurance sponsored by the employer;
• To have a paid time off (PTO);
• To be part of a fun and energetic work environment;