Collections Specialist

Collections Specialist
Salary: $60,000-$70,000 About the Opportunity
We are partnering with a growing organization seeking a detail-oriented and professional Collections Specialist to join their accounting and finance team. This individual will play a key role in managing customer accounts, reducing outstanding balances, and maintaining positive client relationships while supporting overall cash flow objectives.

This is an excellent opportunity for someone who enjoys problem-solving, relationship management, and working in a fast-paced environment.
Responsibilities

• Manage and monitor assigned accounts receivable portfolio, with a focus on collections from small and mid-sized business customers
• Build and maintain professional relationships with small business clients while driving timely payment resolution
• Contact customers regarding past-due invoices via phone and email
• Research and resolve billing discrepancies, payment issues, and account concerns
• Maintain accurate records of collection activity and customer communications
• Collaborate with internal departments including accounting, customer service, and sales to resolve outstanding issues
• Reconcile customer accounts and apply payments accurately
• Prepare aging reports and provide updates on collection status
• Support month-end close activities related to accounts receivable
• Ensure compliance with company policies and collection procedures

Qualifications

• 1+ years of collections, accounts receivable, or related accounting experience preferred
• Strong communication and customer service skills
• Ability to handle difficult conversations professionally and effectively
• Detail-oriented with strong organizational and time management skills
• Proficient in Microsoft Excel and accounting/ERP systems
• Ability to work independently and prioritize multiple tasks
• High school diploma required; associate's or bachelor's degree preferred

Preferred Experience

• Business-to-business (B2B) collections experience
• Experience working with ERP systems such as SAP, Oracle, Net Suite, or similar platforms
• Experience in a fast-paced corporate environment

Compensation & Benefits

• Competitive compensation package
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Career growth and advancement opportunities

#INMAY
2026

EB-