Billing Specialist

Company Description

Hennessy & Roach, P.C. is a law firm defending employers in Workers’ Compensation and defendants in General Liability matters. H&R is based in Chicago with additional offices in Springfield, Illinois;
St. Louis, Missouri;
Overland Park, KS;
Milwaukee, Wisconsin;
Indianapolis, Indiana;
Brentwood, Tennessee; and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas, Tennessee, and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.

Position Summary:

The Billing Specialist processes the daily deposit for payment of attorney invoices and is assigned to specific e‑billing systems and clients to ensure the attorney invoices are properly uploaded for payment approval. The Billing Specialist also performs a variety of other accounting duties, including collections according to our established policies and procedures, maintains contact with attorneys, staff, vendors, and clients regarding invoice status with the e‑billing systems, and demonstrates confidentiality of client and firm matters.

• Submit invoices through various e‑billing platforms.
• Perform the daily deposits.
• Apply paper checks, ACH/EFT payments, and credit card payments to the appropriate case and invoice as directed by clients daily.
• Process refunds for over payments on invoices when needed, saving all documentation to the specific case in our system.
• Return duplicate checks to clients as needed, saving the documentation to the specific case in our system.
• Research and apply prepaids in our system to the appropriate case and maintain the itemized prepaid spreadsheet daily.
• Research the outstanding WIP for all clients in our system – process deletions, update, and maintain the billing entries in our system and the spreadsheet on a weekly basis for accuracy.
• Add ACH clients upon request and maintain the ACH spreadsheet in our system for full accuracy.
• Maintain the spreadsheet for paper billed clients upon request when changes occur.
• Possible future handling of specific clients within assigned bill review systems.
• Research and respond to inquiries regarding any billing issues and problems that occur with the processing of the client‑based invoices for approval and payment.
• Communicate with the electronic bill review systems, attorneys, staff and adjusters for each client when needed, to ensure the invoices are successfully uploaded and approved.
• Work with clients to ensure budgets and matters are added to the electronic bill review system which resolves any possible rejection issues that surface during the uploading process.
• Review and verify accuracy of billing and supporting documentation as required.
• Be familiar with and apply Firm billing guidelines with each of their assigned clients within the bill review systems.
• Maintain collections of specific electronically billed clients.
• Save collection efforts/emails to cases in our system.
• Process write‑offs following Firm policy.
• Create and distribute accounts receivable reports when requested.
• Ensure strict confidentiality at all times.
• Assist with special projects as needed.
• Other duties as assigned.

• High school diploma or GED (or equivalent) required; associate or bachelor's degree in accounting preferred.
• 1‑2+ years of e‑billing and accounts receivable experience in a law firm.
• Experience with e‑billing platforms, e.g., TyMetrix, Legal
  
  X, etc.
• Perfect Law legal software experience preferred.
• Proficiency with Microsoft Office.
• Ability to handle a high volume of invoices each month.
• Ability to effectively communicate with attorneys, staff, and clients.
• Ability to organize workflows and use time efficiently via multitasking and prioritization.
• Strong attention to detail in a fast‑paced, ever‑changing work environment and successfully adapt to changing priorities and work demands.
• Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative.
• Firm and client confidentiality required.

Benefits include:
Medical, Dental, Vision, Group Term Life Insurance, Voluntary Term Life Insurance, Critical Illness, Accident, HSA, FSA, pre‑tax Transit and pre‑tax Parking. 401(k)/Roth retirement plan with company match. Generous time off policy.

All your information will be kept confidential according to EEO guidelines.