Billing Coordinator

Benefits

• Wins together – Stock options included. When Steno grows, you grow.
• Invests in your benefits – Premium Medical, Dental, & Vision Coverage -, with 100% of premiums covered for some plans - well above industry benchmarks.
• Operates with integrity – We value accuracy and caring for our clients.
• Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
• Provides meaningful coaching and support – a team of Billing leaders and professionals who will unlock your greatest potential.
• Emphasizes values – be highly reliable, constantly innovate, and operate with a hospitality mindset.
• Offers Competitive Base Salary + Growth Opportunities – Enjoy competitive pay of $20–$23 per hour, plus opportunities to advance as Steno scales.

• Own high-volume, high-impact work – process invoicing for providers and firms with speed and precision in billing systems.
• Manage support channels efficiently – handle tickets and Slack requests with urgency while meeting SLA expectations.
• Execute accurate billing operations – enter orders, generate invoices, and verify details to ensure error‑free processing.
• Coordinate billing communications – route inquiries to the right teams and keep requests moving without delays.
• Resolve discrepancies in real time – investigate issues, correct errors, and maintain workflow continuity.
• Maintain organized, compliant records – ensure all client and provider documentation is complete and audit‑ready.
• Drive process improvements – identify inefficiencies and help streamline billing workflows in a fast‑paced environment.

You’ll crush this role if you bring 1+ years of high-volume billing, invoicing, or data entry experience (legal or court reporting a plus) and a reputation for speed, accuracy, and catching issues early. You’re tech‑savvy, quick to learn new systems, and comfortable managing tickets and communication in tools like Google Workspace, Zendesk, and Slack. Organized and adaptable, you thrive in a fast‑paced, remote environment‑owning your work, solving problems on the fly, and contributing to a high‑performing, growing team.

You will be required to work 12:00 PM - 8:30 PM PT, with a mandatory Saturday once a month.

• Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.