Assistant Bursar​/University Bursar

Position: Assistant Bursar / University Bursar I
Posting Number S26361P Posting Date 05/14/2026 Closing Date 05/21/2026 Title Assistant Bursar Working Title Assistant Bursar / University Bursar I Salary Range 32K to 35K Employee Class Civil Service Department Office of the Bursar Full-time/ Part-time Full-time Specialization

Supports and administers support in all areas to include customer service, cashier duties, assisting parents and students with questions regarding accounts, policies, billing statements, financial aid, scholarships, grants, waivers, account balances, and by maintaining the payment plan for non-enrolled students, monthly payment plan for current students, student refunds, and daily balancing.

Hours Per Week 37.5 Standard Work Week Monday through Friday Benefits

This position is eligible for health, dental, life insurance and other benefits through Chicago State University.  for a complete list of benefits: (Use the "Apply for this Job" box below)..htm

Job Summary

This position is responsible for processing and recording payments, deposits, as well as maintaining an accurate cash drawer. This position also monitors student accounts and takes appropriate measures to ensure proper billing is processed.

This is a full-time position which requires strong customer service and problem-solving abilities, along with a solid understanding of cash handling/management procedures and overall knowledge of all other support functions in the Bursar & Cashier Office.

Collaborate with the Financial Aid Office and other departments of the University to ensure all functions are performed in compliance with University, Federal and State policies.

Job Description

* Communicates and provides customer service to students, parents, internal staff, and third parties in-person, through email, and phone regarding student account questions and information.

* Contact students who have a past due account. Initiate payment plans and collection activities. Perform analysis and reconciliation on individual accounts; identify discrepancies and make or request corrections as needed.

* Releases and adds holds as applicable according to student balances.

* Posts Charges to student accounts when applicable or requested by management, and reviews charges that are posted for accuracy.

* Processes and posts payments to accounts in-person, via phone, and mail.

* Reconcile cashier session.

* Handles disbursement of funds, monetary transactions, cash or check payments, and credit card charges.

* Responsible for counting money, accurately handling financial transactions, issuing receipts, and conducting payment reconciliation.

* Provides the Manager of University Cashiering Operations a daily deposit.

Cross Training Specialized Duties/Tasks:

* Responsible for managing the UPass/Ventra card process which includes reviewing and approving waivers, adjusting accounts when applicable, working with accounting on reconciliation.

* Processing the Ventra contract and payment.

* Open the checks that arrive via mail.

* Responsible for parking passes and payments and posting parking payroll deductions to accounts.

* Disburse Accounts Payable checks and stipends when applicable.

* Identifies problems and trends and suggests resolutions to management.

* Assists management with reconciliation and adjustments to student accounts when applicable.

* Responsible for representing Student Financial Services at important events such as Orientation and other enrollment focused events.

* Performs related duties and assists with projects as assigned by management.

Minimum Qualifications

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

* Bachelor's degree with course work in accounting and business administration.

* Four years of experience in business administration or in the management of a large office staff, two years of which were in an administrative or supervisory capacity.

Preferred Qualifications Knowledge,

Skills and Abilities

1. Excellent verbal and written communication skills.

2. Proficient in Word and Excel.

3. Ability to work independently and exercise judgment.

4. Strong time management skills.

5. Ability to perform multiple tasks in a very fast-paced environment.

6. Ability to deal tactfully with controversial problems.

7. Ability to analyze and interpret financial data.

8. Ability to work with people at various levels of the organization.

9. Ability to quickly become familiar with state rules, policies, and procedures.

Additional Applicant Information Physical Requirement/ Demands

Sedentary work that primarily involves sitting/standing.

Work Environment

No adverse environmental conditions expected.