Senior Billing Specialist

Senior Billing Specialist

Under the general direction of the Billing Manager and according to established Firm policies and procedures, the Senior Billing Specialist is responsible for the day-to-day administration of the Firm's billing operations, including overseeing accurate cash application activities and independently managing the preparation and submission of sophisticated client invoices and electronic billing. This role analyzes and applies client billing guidelines, ensures compliance with client and Firm requirements, and proactively resolves billing issues to facilitate timely and accurate invoice submission.

The Senior Billing Specialist independently coordinates all aspects of the billing process for attorneys with high-revenue and/or high-volume practices, exercising sound judgment and discretion to meet attorney and client expectations. This position partners closely with attorneys, including Capital Partners, clients, and internal departments, requiring exceptional communication, relationship management, and problem-solving skills to deliver outstanding client service. Maintains professionalism and strict confidentiality in all client and Firm matters.

Ability and availability to work from November 15th through January 31st preferably with minimum scheduled time off (excluding medical/family emergencies) in order to meet billing, e-Billing and collection deadlines at year-end.

Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (Katten Flex). This role requires 2-3 days of onsite presence each week.

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Regular and predictable attendance is an essential function of the position. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage a portfolio of complex billing assignments supporting partners and other attorneys with large, sophisticated, and diverse books of business. Apply advanced billing expertise, sound judgment, and strong analytical skills to resolve complex billing issues while ensuring timely, accurate billing and exceptional client service.
• Prepare, review, revise, and finalize client invoices utilizing advanced billing methodologies, including consolidated billing, alternative fee arrangements (AFAs), and other customized billing arrangements. Perform comprehensive pre-bill reviews to verify accuracy, ensure compliance with client billing guidelines, identify non-billable or inappropriate time entries, and resolve discrepancies prior to attorney review, preparing invoices for attorney approval and submission.
• Perform detailed analyses of billing discrepancies and account variances, reconciling misapplied funds, resolving billing exceptions, and ensuring compliance with Firm policies and client billing requirements.
• Partner directly with attorneys and Legal Executive Assistants/Legal Administrative Assistants to prepare, review, edit, and finalize client invoices while ensuring accuracy, timeliness, and adherence to client expectations.
• Liaison between partners and clients regarding billing and payment activities, including annual reporting and analysis, reconciliation of payments to billings, and facilitation of compliance with client legal service provider requirements and outside counsel guidelines.
• Utilize Firm billing and accounting systems to compile, analyze, reconcile, and maintain accurate billing data while ensuring adherence to Firm policies, procedures and internal controls.
• Manage billing responsibilities for multi-jurisdictional clients, demonstrating an understanding of varying client requirements, regional considerations, tax implications where applicable, and practice-specific billing nuances across offices and jurisdictions.
• Demonstrate advanced expertise in e-billing by independently managing complex e-billing matters, including invoice appeals and…