Student Accounts Collections Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-09
Listing for:
Jobtailor
Apprenticeship/Internship
position Listed on 2026-09-09
Job specializations:
-
Accounting
Accounts Receivable/ Collections, Accounting Assistant, Bookkeeper/ Accounting Clerk -
Finance & Banking
Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk
Job Description & How to Apply Below
- Manage student account balances and past-due accounts through phone and email follow-up
- Establish payment arrangements and follow up on missed or incomplete payments
- Monitor balances, process payments, and resolve account discrepancies
- Assist students with tuition, billing, and account-related questions
- Maintain accurate records of collection activity, payments, and student communications
- Collaborate with Financial Aid, Admissions, and Student Services to resolve account issues
- Support account reporting and ensure institutional policies are followed
- Work directly with students to develop practical payment solutions and remove financial barriers to continued enrollment
- Associate's degree in Business, Accounting, Finance, or related field required
- 2+ years in collections, accounts receivable, or student accounts preferred
- Strong communication and negotiation abilities
- Ability to manage sensitive financial matters with professionalism
- Detail-oriented with excellent organizational skills
- Proficiency in accounting software and CRM systems
- Problem-solving mindset with a focus on resolution and compliance
Demonstrates expertise in managing student accounts, including payment arrangements and account discrepancies, while ensuring compliance with institutional policies. Proficient in communication and negotiation to effectively resolve financial matters and support student enrollment.
Highest-signal resume keywords- Accounts Receivable Management
- Payment Arrangement Negotiation
- Accounting Software Proficiency
- Detail-Oriented Organization
- Problem-Solving Mindset
- Collections Management
- Account Reconciliation
- Financial Reporting
- Tuition Billing
- Payment Processing
- Strong Communication
- Negotiation Abilities
- Professionalism
- Organizational Skills
- Associate's Degree in Business
- Associate's Degree in Accounting
- Associate's Degree in Finance
- Student Accounts
- Financial Aid
- Enrollment Management
- Compliance
- Collection Activity
- CRM Systems
- Accounting Software
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