Accounting Clerk

RELATIONSHIPS:

Internal:
Reports directly to the Assistant Director of Finance

External:
Hotel guest/visitors, vendors and repair personnel

• Administer payroll policies and procedures and ensure compliance with company guidelines and applicable federal, state, and local laws and regulations.
• Process payroll accurately and timely, including timekeeping, regular and overtime hours, gratuities, deductions, taxes, and other payroll adjustments.
• Review and audit timekeeping and payroll information to ensure accuracy, proper approvals, and appropriate labor costing.
• Maintain accurate employee payroll and timekeeping records, including new hires, terminations, pay changes, benefits, garnishments, any extra pay
• Prepare payroll-related reports for management, including headcount, overtime, labor cost, and any labor related reports.
• Research and resolve payroll discrepancies and employee inquiries, coordinating with corporate resources or the payroll provider as appropriate.
• Process manual correction, and other special payroll transactions as needed.
• Perform payroll reconciliations and audits and assist with payroll-related general ledger and bank account activities.
• Maintain accurate and organized payroll records and supporting documentation while ensuring strict confidentiality and security of employee information.
• Partner with department managers to ensure accurate timekeeping, timely approvals, and effective communication regarding payroll and labor matters.
• Assist with payroll system and timekeeping issues and provide support during labor meetings and other payroll-related activities.
• Perform other payroll-related duties and special projects as assigned.

• Completes daily A/R transfer programs and maintains A/R records.
• Ensures prompt and accurate invoicing of all accounts.
• Performs billing of all outstanding accounts every 3 days and ensures all bills are processed within 3 day of departure.
• Processes all credit card corrections, payments and compression in OPERA on a daily basis.
• Reviews all OPERA PM accounts.
• Reviews and settles credit balance on a daily basis.
• Handles all billing inquiries and complaints. Documents and resolves all such situations, advises managers of problems. Gives all necessary answers to the client on a timely basis.
• Attends meetings and hotel training sessions as required by hotel management.
• Researches and resolves all guest inquiries.
• Prepares all documentation pertinent to inquiries settlement.
• Send all refunds documentation (credit card credit, check request…) to the assistant controller for review and approval on a daily basis.
• May act as departmental trainer for specific areas of expertise.
• Cooperates, coordinates and communicates with guests and other departments in matters concerning issues of credit, follows up on outstanding accounts and assist with credit requirements.
• Verifies the credit worthiness of all prospective hotel customers.
• Oversees the research of billings inquiries, returned checks and other claims with the A/R team.
• Collection of overdue accounts.
• Reviews billing for completeness and correctness.
• Reviews daily A/R payments:
  Checks received by mail, bank transfers and applies payments to appropriate charges.
• Conducts monthly credit meetings.
• Attends pre-convention meetings.
• Coordinates billing of group with client, conference services, sales and reservations.
• Coordinates with department management uncollectable accounts and potential quarterly write-off’s.
• Maintains and updates credit policy that is compatible with both the local market and IHG policies and procedures.
• At IHG, we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety…