Senior Accountant

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we’re transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.

Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.

The Senior Accountant is responsible for managing the company’s accounts receivable and revenue recognition processes, ensuring accurate and timely billing, collections, and reporting in accordance with ASC 606. This role owns key aspects of the monthly close related to revenue and AR, partners cross-functionally with Sales, Product, and Engineering on contract and billing matters, and helps maintain strong internal controls as the business scales.

• Support month-end close activities related to revenue and AR (journal entries, reconciliations, flux analysis)
• Record journal entries for cash receipts and maintains reconciliations
• Ensures revenue is recognized in accordance with GAAP and ASC 606, including evaluating contracts for multiple performance obligations, variable consideration, and standalone selling price
• Oversees AR sub-ledger accuracy, including invoicing, credit memos, and cash application Investigates and resolves billing discrepancies, invoice disputes, and credit memo mismatches between billing systems (e.g., Salesforce, a billing engine) and the GL (e.g., Net Suite)
• Manages communications to customers related to outstanding invoices Identifies and drives process improvements/automation opportunities in billing-to-cash workflows
• Maintains and improves internal controls over revenue and AR processes Supports external audit requests — pulls revenue journal details, contract support, and reconciliations for auditors
• Supports weekly reporting on business results to leadership

• Strong knowledge of GAAP and how it applies to accounts receivable, revenue, deferred revenue, and unbilled receivables
• Solid understanding of ASC 606 (revenue recognition) — performance obligations, variable consideration, contract modifications
• Process improvement mindset — spotting where manual reconciliation work can be automated or tightened, work with AI models is a plus
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills - you will be interacting with customers and/or vendors
• Exceptional time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills

• Bachelor’s Degree in Accounting/Finance, or concentration in Accounting
• 4+ years of relevant experience (AR/revenue accounting),
• Advanced/Intermediate Excel skills
• Net Suite and Salesforce experience preferred
• CPA is preferred
• Experience with legacy migrations

The compensation for this role consists of a base salary and RSUs

Annual Salary Band: $ - $