Administrative Assistant

Position Title

Administrative Assistant

Harbor Light

Executive Director

At The Salvation Army we are dedicated to "Doing the Most Good". The Salvation Army North and Central Illinois Division serves our community through programs that combat homelessness and hunger, provide safe spaces for children, achieve sobriety, and give hope to the hopeless. The Administrative Assistant provides comprehensive clerical and administrative support to ensure the efficient operation of The Salvation Army’s programs and administrative offices.

• Provide general administrative support including typing, filing, copying, scanning, and data entry.
• Answer and route telephone calls; greet visitors in a courteous, professional manner.
• Maintain calendars, schedule meetings, prepare agendas, and coordinate meeting logistics.
• Draft and prepare correspondence, reports, memoranda, and forms.
• Maintain accurate and organized electronic and physical files in accordance with Salvation Army policies.
• Assist with documentation for audits, accreditation (e.g., CARF), grants, and internal reviews.
• Handle confidential and sensitive information with discretion and integrity.
• Provide administrative assistance to program departments, including data tracking and reporting.
• Assist with volunteer, client, and program documentation as assigned.
• Support special events, meetings, trainings, and community outreach activities.
• Assist with onboarding paperwork, timekeeping, personnel files, and HR documentation.
• Support purchasing requests, invoice processing, and expense documentation.
• Uphold The Salvation Army's Christian mission, values, and code of ethics.
• Interact respectfully and professionally with officers, employees, volunteers, clients, and the public.
• Comply with all Salvation Army policies, procedures, and confidentiality requirements.

• High school diploma or GED required; associate degree preferred.
• Minimum 1-2 years of administrative or office experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and standard office equipment.
• Strong organizational, time-management, and attention-to-detail skills.
• Excellent written and verbal communication skills.
• Experience working in a nonprofit, social services, or faith-based organization.
• Familiarity with Salvation Army systems, policies, and reporting structures.
• Experience supporting compliance, accreditation, or grant-funded programs.

• Light physical work; must be able to walk up two flights of stairs and lift up to 25 lbs occasionally.
• Required to use standard office equipment and PC.
• Low noise office environment.
• Must be able to work with clients that have poor social skills, suffer from mental illness, and have substance abuse problems.