Record Management Coordinator

Overview

Record Management Coordinator, ISMIE Mutual Insurance Company

Location: Chicago – Temporary to Hire

ISMIE is a Chicago based national professional liability insurance company that provides insurance coverage for health care professionals, small health care facilities and other professionals.

• Retrieve and open physical mail as well as scan electronic mail from the Underwriting General Mailbox to the appropriate workflows in Image Right. This will require a basic understanding of the contents of the emails that are submitted.
• Index all incoming mail and assign to the correct policy numbers in Image Right. This will require the ability to use underwriting systems to investigate policies if necessary.
• Investigate the Division’s returned mail; make necessary corrections so that items can be delivered.
• Distribute e-mail, faxes, Reception materials, interoffice correspondence, letters, and personal mail to staff within the Underwriting Division.
• Assist Underwriting Division staff with mailing of New Business and Renewal policy documents, Loss History Mailings, Certificate of Mailing, End-of-Day Reports and Part-Time Audits.
• Maintain inventory of the Division’s supplies. Prepare purchase order requests.
• Assist in all Underwriting Division special projects.
• Provide quality service in all areas of responsibility.
• Assist in other duties as requested.

High school diploma and some college a plus. Ability to perform all responsibilities with high quality and some independence while working in a team environment. Excellent organizational skills and strong written and verbal communication skills are required. Detail-oriented, self-motivated, service-oriented individual with a professional demeanor who enjoys a fast-paced, sometimes high-pressure job. Willingness to “pitch in” and handle any tasks that require attention.

The demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift boxes of paper that weigh up to twenty pounds.
• Close visual acuity to read extensive amounts of written information in a standard font for an extended period of time.
• Ability to view and read from computer screens, telephone screens and printed materials.
• Ability to receive, process, act upon, and convey detailed information through oral communication.
• Ability to communicate verbally in an effective manner and convey and express detailed ideas, information and instructions clearly, accurately, and effectively in person and via telephone.
• Ability to operate a keyboard, computer and computing device.
• Ability to move about to accomplish tasks and attend meetings inside the office.

The pay range is estimated to be between $55,000 and $65,000 per year for Chicago residents. *

The Company has a robust benefit package. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans, policies and associated governing plan documents.

The benefit package includes the following:

• 401(k) Retirement Savings Plan
• Medical Plan
• Dental Plan
• Health Savings Account
• Life and Accidental Death & Dismemberment Insurance Coverage
• Short-term Disability Benefits
• Long-term Disability Insurance Coverage
• Commuter Benefit Plan
• Legal Services Plan
• Employee Assistance Program
• Annual Allotments of Paid Sick, Personal and Vacation Time
• Eight (8) Paid Holidays

* Note:

When defining the pay range for this position, several factors are evaluated and considered, including but not limited to experience, education, training, licensure, certifications, skill sets and other business needs. Geographic differentials that correlate with the location where the position may be filled have not been contemplated in the disclosed pay range estimate. Each case is analyzed thoroughly according to the factors noted.

The pay range is estimated to be between $70,000 and $90,000 per year for Chicago residents. *

The Company has a robust benefit package. Coverage for benefits…