Clerical Assistant

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry‑leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

As a member of the Operations team, our Clerical Assistants are responsible for providing clerical support to Envoy's affiliate law firms to help in the processing of immigration and non‑immigrant visas. Those with a genuine interest in immigration law and global immigration matters and technology are encouraged to apply!

This role is a full time permanent position and it is 100% working in the office located in Chicago, IL.

• Support the Envoy Operations team (and staff of Envoy’s affiliate firms) by preparing correspondence and mailings for immigration petitions and applications
• Scan, file and upload confidential documents as directed by relevant staff within Operations and the affiliate firms
• Notify all relevant staff and clients of important email correspondence and mail
• Update the Envoy Global Applicant Tracking system with receipt and approval notices in a timely manner
• Support clients by calling for case status updates and submitting e‑requests
• Perform basic client document intakes, e.g., process original photos, medical documentation, signed forms, etc.
• Aid with the completion of applications online and create instructions for the foreign nationals
• Follow all procedures and processes accurately and efficiently to handle all stages of the casework and per direction from legal teams (i.e., withdrawals, filings, etc.)
• Update and track work completed and assigned
• Other clerical tasks as required

• 2+ years of experience undertaking clerical work within a corporate office environment, preferably within client services
• Excellent organizational skills (i.e., time management, prioritization, etc.)
• Ability to multi‑task and still meet strict deadlines
• Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and work colleagues
• Excellent written & verbal communication skills and an excellent command of the English language
• Intermediate proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)
• Strong attention to detail with a genuine desire to produce prompt and accurate work
• Initiative to think ahead and foresee potential issues and raise them to management with solutions
• Team‑focused and strong work ethic
• Requires the ability to sit or stand for extended periods at a computer workstation, use a computer and a monitor, and lift to 25 lbs.

$19.00–$20.00 per hour (overtime rates apply)

To apply, please upload your application following the link provided. We look forward hearing from you!