Front Desk Associate

Balanced Flow Medical is a high-performance wellness clinic in Chicago built for people who refuse to settle for “fine.” Our mission is to restore, optimize, and elevate human health through evidence-based care, world-class service, and a culture that moves fast and stays accountable.

Joining Balanced Flow means joining a team that takes pride in doing things the right way warm, organized, polished, and patient-first while pushing the standard of what modern wellness care should feel like.

We’re hiring a Part-Time, On-Site Front Desk Representative in Chicago. This role is the heartbeat of the clinic your energy, precision, and professionalism set the tone from the moment a patient walks in or calls.

Workplace:
On-site in Wicker Park (2325 W North Ave, Chicago, IL 60647), steps from the Wicker Park/Bucktown corridor.

• Welcome patients with confidence, warmth, and presence
• Answer phones, guide questions, and direct patients efficiently
• Schedule appointments and manage calendars with accuracy
• Keep the front desk area elevated, organized, and clinic-ready
• Support daily administrative needs and help the team stay on track
• Create a patient experience that feels smooth, premium, and personal

• Strong phone presence and polished front desk/reception skills
• Excellent customer service and calm communication under pressure
• Experience scheduling appointments and managing reservations accurately
• Strong verbal and written communication
• Professional, welcoming demeanor (patients should instantly trust you)
• Organized, detail-oriented, and reliable
• Medical or wellness office experience is a plus
• High school diploma or equivalent (additional certifications a bonus)

Send your resume and a brief note on why you’re a fit to: francisay

Subject line:
Front Desk Associate

This role is for someone who truly cares about wellness and fitness not just as a job, but as a mindset. Non-negotiable!