Executive Operations Administrator

About Us

Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.

This role is a dual-capacity position that balances day-to-day office administration for the Chicago office with executive-level administrative and operational support for the EVP of Event & Experience Operations. The role serves as a central connector for the Chicago office—supporting culture, onboarding, and employee experience—while also acting as a trusted administrative partner to senior leadership. This role is eligible to work a hybrid schedule, typically working 3 days per week in office based out of our Willis Tower location in Chicago, IL.

• Serve as the primary on-site administrative and cultural point of contact for the Chicago office
• Coordinate office operations, including space readiness, supplies, vendor and delivery management, and light coordination with building management as needed
• Support employee onboarding in partnership with HR, including office orientation, workspace readiness, and first‑day experience
• Maintain a welcoming, organized, and functional office environment that supports collaboration and connection
• Coordinate internal office communications, updates, and logistics
• Support culture‑building initiatives and employee engagement activities, including serving as an operational partner to Code 10 volunteers by coordinating logistics, timelines, and follow‑through
• Assist with planning and execution of internal meetings, team gatherings, and occasional in‑office events

• Provide executive‑level administrative support to the EVP of Event & Experience Operations, including:
• Calendar management and scheduling
• Travel coordination and itinerary planning
• Expense reporting and administrative approvals
• Meeting preparation, agendas, notes, and action‑item tracking
• Anticipate executive needs and proactively support prioritization, preparation, and follow‑up
• Support executive communications, presentations, and special projects as needed
• Maintain strict confidentiality and discretion when handling sensitive information

• Coordinate meetings, conference room scheduling, and catering as needed
• Serve as a liaison with internal partners (IT, HR, Operations) to support office and executive needs
• Assist with documentation, process organization, and administrative systems that improve efficiency and consistency
• Support additional administrative or operational projects as assigned
• Provide occasional after‑hours support to accommodate executive needs, events, or business priorities (anticipated to be minimal)

• Bachelor’s degree preferred, or equivalent professional experience
• 3–6 years of experience in office management, senior administrative support, or executive administration
• Proficiency with Google Workspace, Microsoft Office, and collaborative project tools
• Experience supporting senior leaders or executives in a fast‑paced environment
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Demonstrated ability to exercise judgment, discretion, and professionalism
• Excellent written, verbal, and interpersonal communication skills
• Ability to work independently, anticipate needs, and proactively solve problems
• Comfort working across teams and with employees at all levels of the organization
• Strong attention to detail, positive attitude, and service‑oriented mindset

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These…