Mailroom Supervisor

Position: MAILROOM SUPERVISOR
Job

Requisition

Closing Date: 03/03/2026

Agency:
Department of Employment Security

Class

Title:

OFFICE ADMINISTRATOR III - 29993

Skill Option:
None

Bilingual Option:
None

Salary:
Anticipated starting salary $4,414 monthly;
Full range $4,414- $5,926 monthly

Job Type: Salaried

Category:
Full Time

County:
Cook

Number of Vacancies : 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This posting lists 33 S. State Street, Chicago, IL. 60603 as the Work Location. Effective February 1, 2025, this position was relocated to 115 S. LaSalle, Chicago, IL. 60603

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Employment Security (IDES) is seeking an organized, professional and mechanically inclined individual to serve as Mailroom Supervisor. This position will be responsible for planning and directing all agency physical and digital mail handling and equipment. The individual in this position will direct a team of subordinate staff in obtaining, receiving, sorting, scanning, tracking, distributing, preparing, maintaining and disposing of agency mail, and will also oversee the adjustment and maintenance of equipment, including postage meters, mail openers, envelope sealers, inserters, sorters and Multi-Function Devices (MFDs), in order to prevent downtime and service disruptions.

Responsibilities include preparing reports and workload forecasts and applying independent judgment in implementing procedures and coordinating mail services activities to maintain security standards and meet tight agency deadlines. The ideal candidate for this position will have excellent organizational skills and extensive experience providing mail services to an organization with 800+ employees. IDES offers a competitive compensation plan, excellent benefits, and a pension program.

We invite you to join our innovative team to support IDES staff in making a positive difference in the lives of Illinois employers and job seekers.

Essential Functions

* Under direction, serves as Mailroom Supervisor for the Illinois Department of Employment Security (IDES)

* Serves as working supervisor

* Directs mail services activities, including but not limited to digitization of physical mail

* Oversees mail services office equipment operation and maintenance

* Directs, coordinates and performs a variety of administrative and clerical mail services functions

* Keeps abreast of policies, procedures, regulations, systems and equipment related to mail services

* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

* Requires knowledge, skill and mental development equivalent to completion of two (2) years of study at a secretarial/business college and one (1) year of office experience; OR

* Requires completion of high school and three (3) years of Office Assistant experience; OR

* Requires three (3) years independent business experience

Conditions of Employment

* Requires an Illinois State Police background check and self-disclosure of any criminal history.

* Requires ability to travel in the performance of duties, with overnight stays as appropriate.

* Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.

* This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.

* Requires ability to apply evolving automated office equipment and technology to complex tasks.

* Requires the ability to perform the physical functions and tasks…