Admissions Manager

Department: Kellogg Admissions and Fin Aid

Salary/Grade: EXS/5

The Admissions Manager for the Kellogg Evening & Weekend MBA program will contribute to all aspects of the admissions process, helping attract the best and brightest to come to Kellogg. This position provides high-level admissions administrative and operations support and is a key member of the Admissions Team. This is a critical role that serves as the front line for a very busy Admissions office.

This position requires a high degree of professionalism, customer service, attention to detail, excellent written and verbal skills as well as the ability to manage multiple priorities in a fast-paced environment. The Admissions Manager will be highly engaged with prospective and current students through management of multiple inboxes, phone inquiries, in person interactions, and Slate CRM management.

• Execute and manage tasks in Slate CRM, including: running reports, tracking application progress, and maintaining accurate candidate data; assigning candidates to admissions officers and allocating files for review; managing interview and chat scheduling through Slate Scheduler.
• Processing application decisions and ensuring timely communication.
• Monitor systems for data integrity and troubleshoot issues in partnership with the Associate Director of Operations and Admissions Technology team.
• Maintain updated documentation of all operational processes and contribute to process innovation and automation.

• Oversee receipt and verification of transcripts, test scores, and other application materials.
• Communicate missing requirements to candidates and ensure timely completion.
• Review Accelerated Option eligibility forms and manage related inquiries in collaboration with Academic Advising.

• Serve as a Kellogg ambassador and first point of contact for prospective and current students, faculty, alumni, and staff.
• Provide high-touch support to candidates throughout the admissions process, answering inquiries and guiding them through application requirements and triaging to Admissions Officers to positively impact application volume and yield.
• Represent the department in interactions with internal and external stakeholders, including faculty requests and cross‑functional collaborations.

• Support and attend Evening & Weekend MBA recruitment events.
• Serve as primary substitute for front desk personnel as needed.
• Participate in admissions team meetings and share updates on policies, procedures, and operational improvements.

• Prepare and schedule email campaigns for Final date to receive applicationss, yield initiatives, and candidate engagement.
• Run standard reports, create spreadsheets, and manage data for internal tracking and decision‑making.

• Identify opportunities to streamline workflows and enhance candidate experience.
• Collaborate with cross‑functional teams (Registration, Academic Advising, Student Life) to ensure smooth onboarding and matriculation of incoming students.

Performs other duties as assigned.

• A high school diploma or equivalent required.
• At least one year of administrative or operational support or other relevant work experience required.

• Strong detail orientation and organizational skills.
• Professional verbal and written communication skills.
• Ability to multitask and perform well in a busy office.
• Displays excellent interpersonal skills.
• Proficient in the use of Microsoft Office Suite, email, web browsers, and CRMs.
• Willing or likely to take practical action to deal with a challenge or situation.
• Receptive to feedback, willing to learn, embracing continuous improvement.
• Facilitates open and effective communication, cooperation and teamwork within and outside of one's own team.
• Helpful, respectful, approachable; builds strong working relationships and a positive work environment.
• Exhibits energy and desire to achieve; sets ambitious goals and acts decisively; takes action that no…