Receptionist​/Administrative Assistant - Chicago

Make an Impact. Build Community. Join Eyas Landing!

Do you enjoy working in a collaborative environment and want to make a positive impact in your community? Eyas Landing, a leading therapeutic clinic, is seeking a dedicated and compassionate office‑based Receptionist/Administrative Assistant to support the daily operations in our Chicago, IL clinic.

Apply today at

• Greet and welcome guests upon arrival into the facility.
• Ensure all guests have completed and signed the appropriate documents, have a guest badge, and are accompanied at all times.
• Answer all patient or insurance telephone inquiries with supervision from the Office Manager.
• Maintain client files on Microsoft 365 and the electronic medical records system.
• Create accounts for new patients and manage the completion of intake steps and paperwork throughout the client intake process.
• Answer phone calls, emails, and intake requests with professionalism, according to company style guidelines, and within expected timelines.
• Assist administrative staff with various administrative projects as needed.
• Assist in preparing observation schedules for residents, students, and/or interns.
• Ensure reception area is tidy and presentable.
• Light cleaning/organizing and assisting with other office tasks as needed.
• Participate in all required company orientation, professional development days and ongoing trainings as required.
• Participate in monthly staff meetings, department meetings and other team meetings.
• Manage assigned intake, scheduling, and billing tasks for client caseload as needed.
• Check health insurance eligibility and benefits for clients as needed.
• Manage the requests and daily management of insurance preauthorizations to ensure they are kept active and appropriately documented and linked to scheduled services/claims in the electronic medical records system.
• Assist clients with understanding and processing their monthly statements.
• Address denied insurance claims for correction, reprocessing, and appeal to prove medical necessity for payment.
• Manage the ongoing scheduling of services for clients to best meet therapy recommendations for treatment, client requests for services, and provider productivity expectations.
• Maintain client files on Microsoft 365 and the electronic medical records system.
• Manage all reception tasks for assigned shifts at the front desk.
• Follow all company policies and procedures.

• 1 year of reception, customer service, or administrative experience.
• Health Care administration experience preferred.
• Experience using EMR systems; experience using Central Reach highly preferred.
• Spanish speaking candidates strongly encouraged to apply.

• Competitive Hourly Rate: $19‑$21 per hour.
• Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance.
• Flexible Spending Accounts (FSA).
• Competitive Paid Time Off and holiday allowances.
• Generous 401k Retirement Plan with employer contributions/matching.
• Referral Program.

• Present - June 1st:
  Monday, Thursday, and Friday 8:00 am‑4:30 pm;
  Tuesday‑Wednesday 10:00 am‑6:30 pm.
• June 1st - Ongoing:
  Monday‑Thursday 10:00 am‑6:30 pm;
  Friday 9:00 am‑5:30 pm.
• Location:
  
  1409 W. Carroll Ave., Chicago, IL 60607.

At Eyas Landing, you’ll join a team that values collaboration, professional growth, and high‑quality care. You will support our mission of empowering children with neurodiverse needs to thrive.

Apply today at

Salary: $19.00 - $21.00 per hour.