Billing Coordinator

Job Summary

This position reports to the Billing & Collections Manager and will represent the accounting department and serve as a key member of the billing team while providing full‑service support to attorneys on all billing questions. The Billing Coordinator will liaise with attorneys and staff to ensure changes are made accurately and in a timely manner, partnering with account services and billing to fully understand the details and follow best practices and billing guidelines.

We are seeking a positive, hard‑working individual with an excellent client‑service approach.

• Provide excellent client service to our internal and external clients
• Own, distribute and process monthly prebills
• Enter changes to prebills in accounting program – transfers, edits (narrative and numerical)
• Track invoice status, follow up on prebills not returned, matters not billed
• Ensure appropriate bill formats, discounts, rate levels and insurance information are indicated prior to preparing invoices
• Prepare invoices to submit to clients and/or third‑party billing vendor when applicable
• Prepare spreadsheets, manage client requirements, and understand fee arrangements
• Maintain a high level of accuracy and completeness, ensuring any new timekeepers/matters are submitted and approved to the client
• Maintain billing information and special instructions in accounting databases and spreadsheets
• Respond quickly to various billing‑related inquiries from attorneys, clients and billing management
• Perform detailed invoice review, tracking invoice status, legal task coding, numerical and narrative revisions
• Generate reports on bill and payment history
• Liaise with attorneys and staff to clarify rate arrangements and override requests
• Work with attorneys to complete accruals/budgets/status requests by client
• Collaborate with assigned ebiller to address e‑billing issues
• Notify ebiller of new electronic matters opened
• Prepare non‑insured client appeals for electronic invoices and troubleshoot to resolve issues
• Post electronic invoices once the client has accepted for payment

• Degree in Business Administration, Management, or Accounting is preferred
• 2‑year minimum law‑firm experience strongly preferred
• Knowledge of Windows environment including Microsoft Word, Outlook and Excel
• Excellent communication skills, both verbal and written, with the ability to provide professional customer service by phone and e‑mail
• Well organized, positive attitude and a team player
• Knowledge of Aderant, Bill Blast, e‑Billing a plus

For Westchester County, NY the expected hourly wage for this position is between $29.50 and $33.00. The actual compensation will be determined based on experience and other factors permitted by law.

For Albany, NY the expected hourly wage for this position is between $28.00 and $31.00. The actual compensation will be determined based on experience and other factors permitted by law.

For Illinois, the expected hourly wage for this position is between $29.50 and $33.00. The actual compensation will be determined based on experience and other factors permitted by law.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.