Administrative Assistant

Job Description

Fragomen is the world's leading provider of immigration services, combining sophisticated technological tools with deep expertise to navigate complex immigration challenges. With offices worldwide, we are committed to delivering exceptional client service and fostering an inclusive and innovative work environment.

About the Role:

• We are seeking a detail-oriented, service-minded Administrative Assistant II to join our Phoenix office. This role provides essential administrative and operational support to attorneys, contributing to the efficiency and effectiveness of day-to-day office operations.
• The ideal candidate is organized, dependable, and proactive, with the ability to manage multiple tasks while maintaining a high level of accuracy and professionalism. They bring strong follow-through, anticipate routine needs, and look for practical ways to improve administrative processes.
• Equally important, this individual is a collaborative team player who values communication, supports shared goals, and contributes positively to a fast-paced, team-oriented environment.

How will you make a difference as an Administrative Assistant at Fragomen?

• Provide day-to-day administrative support, including calendar coordination, meeting scheduling, document preparation, and correspondence handling.
• Assist with travel arrangements and expense processing, as needed.
• Serve as a point of contact for internal and external stakeholders, responding to inquiries and routing requests appropriately.
• Draft, edit, proofread and format correspondence, reports, and basic presentations.

Operational and Team Support

• Support firm leaders with administrative tasks and workflow coordination.
• Maintain organized electronic filing systems, ensuring accuracy and confidentiality.
• Assist with onboarding logistics, meeting coordination, and internal team communications.
• Track deadlines, follow up on pending items, and ensure timely completion of assigned tasks.

Technical and Systems Support

• Utilize firm systems and Microsoft Office tools (Word, Excel, Outlook, PowerPoint and Teams) to support daily operations.
• Assist with data entry, reporting updates, and maintenance of tracking logs as required.
• Initiate, track, and escalate IT tickets as needed, coordinating with IT to resolve routine system or technology issues.

Leverage your valuable skills and experience to make an impact at Fragomen:

• Associate's degree preferred, or equivalent combination of education and experience.
• 2-5 years of experience in an administrative assistant or similar support role, preferably in a professional services or legal environment.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint and Teams).
• Clear, professional written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Demonstrated reliability, teamwork, and commitment to providing high-quality administrative support.
• Experience working in a legal, professional services, or multinational organization is a plus.

All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people.

Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.