Research Office Trainee

Temporary Contract Support

We are seeking a temporary contract resource to support critical business needs through the end of the summer. This is a full‑time, time‑limited engagement designed to provide additional capacity across operational workflows while also testing a key staffing and work segmentation model in a controlled environment.

The majority of this role’s time will be dedicated to supporting Pre/Post workflows. This work will focus on transactional, lower‑specialization tasks that help improve team efficiency and create additional bandwidth for senior team members to focus on more complex work.

• Supporting day‑to‑day Pre/Post operational activities
• Completing administrative and transactional tasks accurately and on time
• Following established workflows, processes, and service standards
• Assisting with execution of work aligned to the current segmentation model deployed in ROCC
• Helping assess whether lower‑complexity work can be effectively managed by a less experienced resource
• Escalating issues or exceptions when needed

This role will also provide support to the Clinical Team, with a focus on intake processes and business tool creation.

• Supporting intake‑related activities for the Clinical/Contracts Team
• Assisting in the creation and organization of Claude Tools across the business
• Helping document processes, manage inputs, and maintain consistency across workflows
• Partnering with team members to ensure tasks are completed efficiently and accurately
• Providing flexible support based on evolving business needs and priorities

• Current student graduating in ’27 or ’28
• Strong organizational skills and attention to detail
• Ability to manage repetitive and transactional work with accuracy
• Comfortable working within defined processes and systems
• Strong written and verbal communication skills
• Ability to prioritize tasks and manage time effectively in a fast‑paced environment
• Willingness to learn new tools, workflows, and business processes
• Previous experience in administrative, operational, project support, or coordinator‑type work preferred

Intern

United States of America