Associate Auction Coordinator - Chicago, IL; Part Time

At , we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank‑owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry.

Support the execution of ’s online judicial foreclosure sale process by working behind the scenes to ensure all administrative tasks, documentation, and system workflows are completed with accuracy and efficiency. In this role, you will contribute to the successful completion of online auctions by maintaining organized records, performing quality checks, and assisting with customers and internal communications. You will play a key part in ensuring a seamless customer experience by supporting the processes that drive transactions from start to finish, including educating buyers on how to navigate and participate in the online auction process.

This position will operate under the guidance of a Lead Coordinator, who supports day‑to‑day workflow coordination and ensures consistency in processes and quality standards. Training hourly pay is $20.00, increasing incrementally after the successful completion of positional training and with development of skills, proficiency, and responsibilities ranging from $20.00 to $30.00.

As an Associate Auction Coordinator, work schedules are assigned based on business needs, requiring flexibility and adaptability in a part‑time, hybrid work environment. This role includes a combination of administrative responsibilities, ongoing training, and process‑driven tasks focused on supporting the online foreclosure sale workflow. Employees can expect to work between 15–30 hours per week
, with a typical workday ranging from 4–8 hours
, depending on workload and operational needs. The position follows a hybrid schedule
, with a mix of 2–3 days working remotely and 2 - 3 days in the office
. While hours and schedules may fluctuate, team members are expected to manage responsibilities efficiently, meet deadlines, and maintain consistent communication. Ongoing training and resources will be provided to support skill development and ensure success in the role.

• Perform administrative and clerical tasks to support daily office operations
• Review, proof, and QC (quality check) documents for accuracy, completeness, and compliance
• Maintain and organize filing systems (digital and/or physical)
• Assist in creating and formatting documents in Microsoft Word and Excel
• Handle email communications professionally and efficiently
• Answer and manage incoming phone calls, directing or resolving inquiries as appropriate
• Ensure data is entered accurately across systems and documents
• Assist with report generation and tracking
• Support internal workflows and ensure tasks are completed on time
• Collaborate with team members to cross‑check work and maintain high standards
• Participate in training sessions and team meetings as needed
• Provide professional and courteous client‑facing communication via phone and email
• Serve as a point of contact for customer inquiries, updates, and follow‑ups
• Effectively communicate information clearly, accurately, and in a timely manner
• Maintain a high level of professionalism in all interactions
• Build trust with customers through responsiveness, clarity, and attention to detail

• Extremely detail‑oriented with a strong focus on accuracy and quality
• Able to perform quality control (QC) on documents with minimal errors
• Highly organized with strong time management skills
• Reliable, consistent, and accountable
• Enjoys working in customer service and specifically enjoys interacting with and helping people.
• Is tech‑savvy and has excellent technical troubleshooting skills.
• Is proficient in Microsoft Office.
• Has excellent listening, verbal and written communication skills.
• Has great adaptability and quickly grasps new concepts.
• Achieves high performance while managing several assignments.
• Thrives in dynamic environments and can think…