Assistant Property Manager Chicago, IL

Assistant Property Manager at High Fidelity Realty, Chicago, IL.

We are seeking a dedicated Assistant Property Manager who is committed to a long‑term career in property management. The ideal candidate will be an analytical thinker with exceptional organizational skills and a strong eagerness to learn. Success in this role requires thriving in a fast‑paced, dynamic environment. The position works alongside a team of Assistant Property Managers, Leasing Agents, and Maintenance Technicians.

• Resourceful problem solver who thrives in a fast‑paced environment.
• Highly detail‑oriented with strong multitasking and organizational skills.
• Professional, positive, and optimistic attitude.
• Excellent verbal and written communication and interpersonal skills.
• Previous property management or real‑estate experience preferred.
• General maintenance knowledge is a plus.
• Proficiency in the Microsoft Office Suite.
• College degree preferred.
• Must have basic computer knowledge.
• Must be tech savvy in navigating and utilizing various project management software – we work with G Suite, Microsoft Office, Dropbox, Buildium, Asana, and T‑Sheets (Quick Books – Intuit).

• Manage a portfolio of assigned properties scattered across Chicago.
• Collaborate with a team of Assistant Property Managers.
• Responsible for maintaining daily, weekly, and monthly reports.
• Ensure residents and property owners are genuinely satisfied.
• Work closely with the in‑house Maintenance Technician Team when coordinating daily work order tickets for all interior and exterior building repairs.
• Assist with arranging all move‑in/move‑outs.
• Maintain a positive tenant relations attitude.
• Manage tenant communications to include service repair requests.
• Communicate with outside vendors and contractors.
• Assist with onboarding new properties.
• Follow checklists and procedures implemented by upper management.
• Update required reports concerning move‑out notices, activity, etc., on a daily basis, and provide information to the Operations Team.
• Organize and file all applicable reports, leases, and paperwork.
• Address and resolve resident complaints and concerns to maintain good tenant relations.
• Interact with tenants regarding maintenance requests.
• Occasionally visit the property sites to perform general inspections.
• Periodically answer after‑hours phone calls to coordinate maintenance emergencies.

• Full‑time position.
• Monday‑Friday in‑office, including one work‑from‑home day per week.
• Salary pay based on experience.

• 401(k): 3% employee contribution / we match 3%; we also match up to 4% on employee contributions of 5%.
• Blue Cross Blue Shield medical insurance: employee pays 50% and employer pays 50%.
• Blue Cross Blue Shield dental insurance: employee pays 100%.
• Opportunities for advancement.
• Unlimited PTO, to include sick time.
• One work‑from‑home day a week.
• Staff lunches on Friday.
• Office closes early at 3:00 pm on Fridays.

*** Please note, we take safety and security very seriously. All new hires must pass a criminal background check.