Admissions & Records Coordinator

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary:

The main function of this position is to prepare, maintain, evaluate, and supervise all phases of the graduation process. This position is responsible for analyzing student credentials to ascertain eligibility for graduation. This position supervises the Graduation Evaluations and Graduate Records staff. This position performs a wide variety of detailed tasks which require initiative and advanced judgment and the ability to maintain confidentiality as required by the Family Educational Rights and Privacy Act (FERPA) and other applicable state and federal privacy laws.

The incumbent must have an in-depth knowledge of student records, the Registrar's Office, and Enrollment Management, along with a good understanding of the entire University. The incumbent must be customer service focused, proficient with and comfortable learning new technology, and adept in both Google Suite and Microsoft Office, degree audit software and SIS (currently Banner).

Job Description:

Supervises activities of degree evaluation staff, including:

* Planning, assigning and reviewing workload and work responsibilities.

* Initiating and/or shifting activities for staff in conjunction with the development of the units' calendar of activities.

* Collaborating with Associate Registrar on annual and probationary job performance evaluations and recommendation of personnel actions.

* Training new staff and assisting current staff learn new processes and functionalities as systems are upgraded and/or updated.

* Creation and maintenance of training materials, working in conjunction with Associate Registrar.

* Creation and maintenance of departmental calendars of activities, working in collaboration with Associate Registrar.

* Guiding staff on all aspects of degree evaluation and scrutinizing requests for exceptions to program requirements, working in concert with Associate Registrar.

* Serves as functional back up to A&R Officer role in scribing, maintaining and editing Degree audit platform.

* Collaborates with Coordinator of Transfer Articulation and Degree Audit staff and Colleges.

Evaluates student credentials for graduation eligibility, including:

* Reviewing student records to verify fulfillment of graduation requirements.

* Updating Student Information System (SIS) and Degree Audit platform accordingly.

* Reviewing students' program declarations for proper completion according to departmental requirements.

* Determining authenticity of transfer courses, substitution approvals and exceptions provided by departmental advisor, chair college dean or provost.

* Updating transfer credits for graduation applicants, when necessary.

* Maintaining individual graduation evaluations throughout entire term.

* Disseminating notification to students of any discrepancies or unfulfilled requirements and recommending next steps. Review any program, catalog and Degree Audit exceptions with the Associate Registrar.

* Preparing, monitoring, and correcting lists of prospective graduates each term. Updating lists, labels and records for distribution and review.

* Informing students of their graduation application status.

* Conducting final check of students' files to confirm all necessary graduation requirements have been fulfilled and verifying all necessary documents are on file.

* Counseling students on graduation application outcome status and/or eligibility and University policy.

* Analyzing and interpreting University graduation requirement policy and making decisions on an individual basis.

* Revising prospective graduate correspondence issued to students each term.

* Responsible for composing special correspondence to graduate applicants.

* Researching graduation appeals and communicating outcomes to petitioning students, coordinating review of appeals and exception memos with Associate Registrar.

Graduation Services and Administrative Operations:

* Disseminates information and acts as point of contact regarding graduation…