Tenant Services Coordinator

Make your next move an expert one.

At Colliers, we are looking for a Tenant Services Coordinator to provide daily support in the coordination of activities for the building, tenants, and contract services. The successful candidate will develop and maintain strong relationships with tenants to ensure issues and needs are responded to and resolved by the appropriate individual, department, or service for support of the management of the building.

• Act as the primary point of contact for tenant relations, addressing service requests, inquiries, and concerns in a timely and professional manner
• Coordinate and track work orders, vendor dispatch, and maintenance activities using property management systems
• Facilitate tenant onboarding, move‑ins, move‑outs, and space modifications in alignment with lease terms and building standards
• Support property management with lease administration, compliance, and documentation
• Assist in planning and executing tenant engagement initiatives, including communications, events, and satisfaction surveys
• Maintain accurate records of tenant interactions, service requests, and operational metrics
• Partner with building engineers, vendors, and contractors to ensure smooth operations and adherence to service level agreements
• Track and maintain compliance with insurance requirements among tenants, contractors, vendors, and suppliers
• Prepare tenant email blasts and correspondence regarding upcoming events, construction, elevators, building, holidays, etc.
• Receive, respond to, and direct incoming phone calls; function as first point of contact for tenant service requests and resolve with engineering, maintenance, cleaning, mechanical, and other vendors
• Manage the reception area, customer service, correspondence, ordering office supplies and snacks, and maintain common office areas

• Bachelor’s Degree or related experience
• Excellent internal and external customer service skills
• Strong attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• Proficiency with Microsoft Office Suite
• Positive, professional relationship management skills

Area/Location Specific:
Chicago, Downtown

Approximate Compensation Range: $25.09/hour to $27.41/hour

Employees (and their families) receive employer‑subsidized medical benefits including RX, dental, and vision, as well as basic life/AD&D insurance and short‑term/long‑term disability. Employees can enroll in the company’s 401(k) plan with employer match, receive 10 sick days and a minimum of 15 vacation days annually, 10 paid holidays, and two personal flex days. Paid parental leave may be up to 4–12 weeks depending on eligibility.

Additional benefits may be available under applicable state law.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or federal law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

If you require reasonable accommodation, please contact

Applicants must be currently authorized to work in the United States on a full‑time basis. The employer will not sponsor work visas. Applications will be accepted on an ongoing basis. Direct applicants only; no agencies.