Senior Executive Assistant

Overview

With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2025 by Consulting Magazine, is the most experienced healthcare consulting firm in the U.S. Our team consistently solves challenges for providers and improves patient outcomes. Across eight office locations, we seek individuals who show courage, innovation, and a direct impact on nationwide healthcare delivery.

ECG is a national consulting firm redefining healthcare with clients. We provide strategic, financial, operational, and technology-enabled consulting across the full continuum of care, including hospitals, health systems, medical groups, academic medical centers, children’s hospitals, cancer centers, ambulatory surgery centers, investors, and payers/health plans. Our focus is on practical, tailored solutions that help clients maximize resources and achieve sustainable results. We value collaboration, integrity, and innovation, fostering an inclusive and supportive work environment.

The senior executive assistant is responsible for high‑level administrative support to a division leader (DL) and ensuring the smooth operation of the division. You will be a trusted, proactive partner to senior leadership, managing complex schedules, communications, and operations with precision and discretion.

• Assist the DL in achieving goals and objectives, serving as liaison between the DL and firm leadership and key external contacts/clients to ensure seamless communication and follow‑up.
• Act as the “master calendar optimizer,” managing a complex and dynamic schedule, handling shifting priorities, resolving conflicts, ensuring adequate transition time between events, and capturing key details for each engagement.
• Manage all aspects of the DL’s travel arrangements, including logistics, itineraries, meeting agendas, hotel reservations, and air/ground travel, aligning with the DL’s specifications and preferences.
• Prepare, process, review, and audit expense reports to ensure timely and accurate payments with necessary receipts/documents according to company policy.
• Keep the DL organized by managing meeting materials, prioritizing immediate tasks, and helping with inbox management and communication strategies.
• Proactively identify and implement process improvements to optimize the DL’s time, minimizing distractions and allowing the DL to focus on high‑impact tasks.
• Organize and maintain electronic and paper files, ensuring compliance with firm policies on document management and archiving.
• Draft and manage correspondence on behalf of the DL, including preparing communications and presentations.
• Develop and prepare materials for meetings and presentations, conducting necessary research and ensuring the DL has all the information required to make informed decisions.
• Collaborate with HR, marketing, business development, and IT to support DL and division activities.
• Manage and prioritize the DL’s workflow, adding structure and processes where needed to streamline operations and maintain alignment with key priorities.
• Take a proactive approach to supporting the DL, anticipating needs, understanding the business context, and managing complex logistics to ensure the DL remains focused and well‑prepared for key initiatives.
• Uphold ECG’s corporate image by professionally representing the firm and ensuring the confidentiality of sensitive information.

• Oversee day‑to‑day operations of the DL’s division, ensuring exceptional customer care, efficient administration, and seamless coordination of activities.
• Develop and maintain administrative processes and templates for the division, coordinating closely with the administrative team supporting other leaders in the division.
• Run CRM and Vantagepoint reports as needed, assist with maintaining CRM, possibly including creating and updating pipelines, pre‑pipelines, client contacts, and project notes.
• Assist in the preparation of meeting materials, conducting research and ensuring the DL is equipped with all necessary information for decision‑making, including coordination with the firm’s Document Production…