Administrative Assistant II, Executive Support, Data Reporting, Project Management

This role is open to any US CNA office.

• Provide proactive administrative and logistical support that enables leaders to focus on strategic priorities.
• Manage complex calendars, meeting logistics, and scheduling; anticipate conflicts and resolve issues independently.
• Coordinate end‑to‑end travel arrangements and process expense reports accurately and on time.
• Draft, prepare, and distribute professional correspondence, reports, presentations, and meeting materials.
• Prepare large datasets, reports, and presentation materials for senior leadership and internal or external meetings.
• Maintain organized electronic files, SharePoint sites, and databases with strong version control and file hygiene.
• Handle sensitive and confidential information with a high level of discretion and professionalism.
• Provide timely and accurate support related to broker and agency activities, as applicable.
• Update and maintain business opportunities, relationships, and reporting in Salesforce and other internal systems.
• Partner with internal teams to support onboarding, changes, and agency needs.
• Gather data and prepare analyses, reports, and presentations to support business unit priorities.
• Serve as a reliable point of contact for leaders and internal partners, responding promptly and professionally.
• Apply sound judgment and initiative to identify solutions and resolve complex issues appropriately.
• Adapt effectively to changing priorities while maintaining a high standard of service and accuracy.
• Assist with special projects as needed, with quality, accuracy, and timely execution.
• Ensure final deliverables are complete, meet quality standards, and achieve intended outcomes.
• Coordinate meetings, events, and team activities as needed.
• May serve as a facilities and office liaison, including supply management, equipment coordination, and vendor support.
• Process invoices, accounts payable activities, and other operational requests as required.

• Some college coursework preferred in Business, Accounting, Marketing, or related field.
• Typically 4+ years of administrative experience, preferably supporting leaders or teams in a professional services or corporate environment.
• Strong written and verbal communication skills with professional judgment and tone.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong interpersonal skills with the ability to collaborate effectively across levels and functions.
• Ability to work independently, anticipate needs, and resolve issues proactively.
• Intermediate proficiency in Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel); strong PowerPoint and Excel skills preferred.
• Experience using AI productivity tools (e.g., Copilot or similar) and comfort learning new technologies.
• Familiarity with data analysis or reporting tools (e.g., Power BI, Looker) is a plus.
• Knowledge of Salesforce and internal systems advantageous.
• In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role; salary range is $35,000 to $65,000 annually.
• CNA offers a comprehensive benefits package to employees and their family members.
• CNA is committed to providing reasonable accommodations to qualified individuals with disabilities.