Front Desk Receptionist SS

Position Overview

Under the direction of the Senior Public Service Administrator (Manager of Operations), performs a variety of complex office support functions: serves as the front‑desk receptionist for the Department's Chicago office; provides non‑technical information and assistance in person and by phone; translates documents, procedures, and other information into Spanish; receives, stamps, sorts, and distributes mail; operates common office machinery; maintains records; completes a variety of work assignments for supervisor.

• Serve as the front‑desk receptionist for the Chicago office.
• Translate documents and agency information into Spanish.
• Receive, stamp, sort, and distribute mail.
• Operate office machinery (copiers, scanners, multi‑line phone system).
• Maintain records and filing systems.
• Provide non‑technical support to visitors and staff.
• Perform other duties as reasonably required.

• High school diploma or equivalent.
• Two years of office experience.
• Colloquial ability to speak and write in Spanish.

• At least one year of experience applying standard office practices and procedures, with proficiency in Microsoft Word, Excel, Outlook, and data entry systems.
• Year of experience in written composition with intermediate proficiency for professional communication.
• Experience providing administrative support, including accurate execution of office tasks.
• Skill in operating standard office equipment and performing routine maintenance.
• Experience as a receptionist, handling multi‑line telephones, routing calls, opening and distributing mail.
• Experience organizing and maintaining complex filing systems.

• Competitive group insurance (health, life, dental, vision).
• 3 paid personal business days annually.
• 12 paid sick days annually (carry over).
• 10–25 days paid vacation annually (10 days in first year).
• 13 paid holidays annually, 14 on even years.
• Flexible work schedules when available.
• 12 weeks paid parental leave.
• Deferred compensation program (supplemental retirement plan).
• Optional pre‑tax programs: medical care assistance plan, dependent care assistance plan.
• GI Bill training/apprenticeship benefits for qualifying veterans.
• 5% salary differential for bilingual positions.

• Completion of background check and self‑disclosure of criminal history.

The State of Illinois is committed to providing reasonable accommodations to people with disabilities. If you require an accommodation to apply or interview for this position, please notify the hiring office. Supporting documentation should be uploaded online under “My Documents → Additional Documents.”

Work Hours: Monday‑Friday, 8:30 a.m. – 5:00 p.m.
Address: 555 W Monroe St, Chicago, IL 60661
County: Cook
Agency Contact: Akia Harper
Email: akia.harper
Phone: 312‑814‑6275
Posting Group: Office & Administrative Support

Job Requisition  | Opening Date: 06/24/2026 | Closing Date: 07/09/2026