Public Aid Eligibility Assistant

Reasonable Accommodation Statement

The State of Illinois is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please provide documentation as described herein.

Applicants must be authorized to work in the United States on a full‑time basis. The State does not provide employment visa sponsorship or OPT extensions.

In compliance with the Illinois Equal Pay Act, the State does not collect wage or salary history. Please do not include wage or salary information in your application.

Job Requisition : 56824
Opening Date: 06/25/2026
Closing Date: 07/09/2026
Agency: Department of Human Services
Class

Title:

PUBLIC AID ELIGIBILITY ASST – 35825
Salary: $4,144–$5,429/month ($49,728–$65,148/year)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 2

The Division of Family and Community Services seeks a Public Aid Eligibility Assistant located in the Medical Field Operations North. The assistant will support routine casework by screening and registering applications, sorting documents, maintaining supplies and forms, and performing office receptionist duties.

• Screen and register applications, sort incoming documents, maintain office supplies and forms, and provide receptionist support to staff.
• Identify and sort documents arriving in the office.
• Prepare files that protect customer confidentiality, answer inquiries, direct patients to professional staff, and enter information into eligibility systems.
• Perform additional duties as required within the scope of the above responsibilities.

• High school completion or equivalent.
• One year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

Mon–Fri, 8:30 am–5:00 pm, 1‑hour unpaid lunch.

• Competitive group health, life, dental, and vision insurance.
• 3 paid personal business days annually.
• 12 paid sick days annually (carry over).
• 10–25 paid vacation days annually (10 days in first year, modified for part‑time).
• 13 paid holidays annually (14 on even‑numbered years).
• Flexible work schedules when available.
• 12 weeks paid parental leave.
• Deferred compensation program.
• Optional pre‑tax programs such as MCAP and DCAP.
• Federal public service loan forgiveness eligibility.
• GI Bill training/apprenticeship benefits for qualifying veterans.
• 5% salary differential for bilingual positions.