Tech Writer

Standard Operating Procedure (SOP) Conversion Manager  Convert approximately 2,000 existing SOPs into a new standardized template by end of year. Use Copilot/AI tools to assist in drafting and updating documentation, identifying gaps in content. Meet with stakeholders (including Susan and other business leaders) to gather missing information and validate procedures. Translate existing documentation into updated formats with new required fields.

Create job aids and step-by-step guides to support SOP conversion process. Manage progress through trackers and attend weekly check-in meetings. Collaborate across teams to ensure alignment on documentation standards and procedures. Support remediation efforts tied to audit findings related to SOPs and process gaps. Perform manual adjustments and edits to ensure accuracy and completeness of documentation. Adapt quickly to shifting priorities and additional project needs as they arise.