Receptionist, Administrative​/Clerical

Role Overview

A Receptionist on the Workplace team will manage the main reception area, greet and direct all visitors, and provide general workplace and administrative support to the company.

• Professionally answer, screen, and route all incoming calls
• Greet guests in a professional, friendly, hospitable manner
• Open/close the reception area daily and maintain its appearance throughout the day
• Input visitors into the building security system, manage the daily guest list, and communicate with building security staff as needed
• Submit and follow up on service calls to the building management office
• Follow up on internal facilities requests/work orders
• Sort all incoming mail accordingly
• Coordinate messenger services, outgoing mail deliveries, and employee package release forms
• Assist with office activities, amenities, events, and other business needs as assigned
• Assist with office supply ordering
• Maintain conference rooms; book meetings; assist with the set‑up of A/V equipment and video conferences as needed
• Manage newspaper/periodical subscriptions
• Update the team page on the company intranet
• Maintain updates to the facilities, workplace, and reception manuals
• Process expense reports for assigned DRW employees
• Serve as first point of contact for facilities‑related issues
• Aid with DRW emergency response team organization and training
• Assist with onboarding/offboarding procedures, including new hire desk setup, decommissioning, company photo directory maintenance, and coordinating employee building access, badging, and key assignments

• Strong verbal and written communication skills; excellent phone etiquette
• Proven ability to multitask, prioritize, and take direction from multiple sources
• Confidence, initiative, and the ability to learn new things quickly
• Strong organizational skills and ability to meet deadlines
• Proficiency in MS Outlook for email and calendaring, and in MS Word and Excel
• Proven ability to handle confidential information in a professional manner
• Previous experience in a corporate office environment (preferred)
• Ability to work alternative schedules to cover planned absences between 7:30 AM and 5:00 PM, Monday through Friday
• Availability to work in the office five days a week
• College degree or equivalent (required)

The annual base salary range for this position is $50,000 to $60,000, depending on the candidate’s experience, qualifications, and relevant skill set. The role is also eligible for an annual discretionary bonus. Additional benefits include group medical, pharmacy, dental, and vision insurance; 401(k) with discretionary employer match; short and long‑term disability; life and AD&D insurance; health savings accounts; and flexible spending accounts.

As set forth in DRW’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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