Service Delivery Associate​/Lockbox Processing Clerk

Service Delivery Associate / Lockbox Processing Clerk

Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to grow with our team in Richardson, TX. This full‑time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop.

Competitive benefits package includes paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, Employee Assistance Program, education discounts, and a 401(k) with company match.

This position supports a 24×7 day operation, which might include weekends.

• High school diploma or equivalent; additional education or training in a related field is a plus.
• Previous experience in a lockbox or payment processing environment is preferred.
• Proficiency in operating scanning equipment and related software.
• Strong attention to detail and accuracy.
• Good organizational and time‑management skills.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Basic computer skills, including familiarity with Microsoft Office Suite.

• Ability to lift and move mail trays and packages up to 40+ pounds.
• Prolonged periods of sitting or standing while performing tasks.
• Manual dexterity required for operating scanning equipment and handling documents.

• Career growth opportunities.
• Learning and development programs.
• Recognition programs for all levels of employees.
• Medical, dental, vision, HCFSA, DCFSA, HSA, commuter transit and parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, pet discounts, pet insurance, Group Home and Auto Insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off.

SPS is an award‑winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management, and Document Processing Services utilizing leading edge technologies. Our clients include companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high‑caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.