Workplace Exp Coordinator Chicago, IL

Workplace Exp Coordinator

We are looking for a Workplace Exp Coordinator to create a welcoming, organized, and service-focused environment for employees and visitors in Chicago, IL. This long-term contract position supports daily front desk and workplace operations, ensuring smooth site services, clear communication, and a well-managed on-site experience. The ideal candidate is attentive, resourceful, and comfortable managing routine requests, coordinating vendors, and assisting with workplace events and employee support activities.

Responsibilities:

• Welcome employees, visitors, and guests with a welcoming presence while managing check-in procedures, visitor badges, parking access, and site security expectations.
• Coordinate front desk and workplace support tasks such as mail distribution, office supply management, and onboarding setup to help maintain efficient day-to-day operations.
• Respond to questions, service requests, and workplace concerns promptly, providing practical resolutions with a strong customer service approach.
• Organize on-site meetings and events by arranging space preparation, supply delivery, room setup, and post-event breakdown.
• Submit and monitor janitorial and maintenance requests, following through to help ensure building issues are addressed in a timely manner.
• Work closely with external suppliers and service providers to support workplace needs and maintain consistent service delivery.
• Follow building-specific safety, security, and emergency procedures, escalating concerns to the appropriate contacts when needed.
• Prepare clear updates, explain information to team members or visitors, and support presentations or group communications as required.