Office Manager; Hybrid, Chicago, IL

About Byline Bank

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full‑service commercial bank serving small‑ and medium‑sized businesses, financial sponsors, and consumers. Byline Bank has approximately $9.9 billion in assets and operates over 40 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small‑ticket equipment leasing and U.S. Small Business Administration loans.

Byline Bank is a member of FDIC and an Equal Housing Lender.

Some of our recent recognitions include:

• U.S. News & World Report’s Best Companies to Work for in the Midwest 2024‑2025, 2025‑2026 and Best Companies to Work for in Finance and Insurance & Overall 2025‑2026.
• Newsweek’s America’s Greatest Midsize Workplaces for Women 2026
• Best Companies Group’s Best Remote and Hybrid Workplaces in America 2026
• Chicago Sun Times Chicago’s Best Workplaces 2024, 2025
• Best Companies Group and Illinois SHRM (Society for Human Resource Management) Best Workplaces in Illinois 2024, 2025, 2026

The Office Manager is responsible for handling basic building maintenance questions, simple furniture repairs, ordering office and kitchen supplies, and assisting with the solution of any office‑related tasks.

• Manage and resolve all Facilities work tickets (Fresh Service), and act as silo Administrator for the Facilities work ticket portal as well as run regular analytics and performance reports.
• Manage freight elevator access and deliveries.
• Register visitors with building‑management security and utilizing the building‑management specific software.
• Provide credentials and training to business units on using the building‑management portal that registers guests and schedules/reserves building conference spaces.
• Collaborate with Executive Support Staff for special meetings, events, and board meetings.
• Assist business units with meeting scheduling and requests via credentials on the Robin app.
• Manage all associated expenses for the office, such as office supplies, deliveries, UPS, and courier.
• Sort and distribute incoming mail at Byline HQ mailroom.
• Coordinate receipt of packages, inform receivers, and distribute accordingly.
• Manage office postage machine usage and third‑party maintenance of machine as required and provide credentials and training for UPS portal to business units.
• Assist with drafting correspondence as requested by the Facilities Team.
• Assist in drafting reports, letters, organization charts, PowerPoint presentations, etc., as required.
• Manage the day‑to‑day services of Byline’s Headquarters Chicago Office, including copiers, kitchens, building, office ’s, and office supplies.
• Coordinate with our Corporate Security Officer to ensure the following for the supported office: access cards for new staff, seating charts, and monthly reporting.
• Coordinate with Corporate Security Officer and building management to ensure fire emergency plans are up to date, employees are informed, and instructions/training are provided to office business unit safety teams.
• Coordinate with the building management and third‑party vendors to schedule service, maintenance, and inspection calls.
• Coordinate with Facilities Team to provide document control for all Facilities third‑party vendors.
• Assist in any areas and duties as directed by the Facilities Team or Senior Management.
• Manage, update, and monitor the department webpage – including job aid creation, updates, and process documents.
• All other duties as assigned.
• Position is hybrid, will generally require 2‑3 days in office with the remainder remote – timing of in‑office presence dependent on time of year, Board meetings, Corporate functions and…