Receptionist Chicago, IL

Receptionist Position

We are looking for a service-oriented Receptionist to support a busy legal office. This long-term contract position is ideal for someone who excels at creating a positive first impression, managing client communications, and keeping schedules and records organized. The role combines front desk coordination, intake support, and administrative assistance for prospective and existing clients. Candidates who communicate confidently, stay detail-focused, and follow through consistently will thrive in this opportunity.

Responsibilities:

• Welcome clients, guests, and callers with professionalism and ensure each interaction reflects a high standard of service.
• Guide prospective clients through the initial intake process by collecting relevant background details and required documentation before consultations.
• Arrange, update, and confirm consultation appointments while keeping calendars accurate and well-coordinated.
• Manage incoming phone traffic, direct calls appropriately, and relay messages clearly and promptly.
• Maintain complete and orderly client information within case management and office systems.
• Provide day-to-day administrative support for front office operations, including appointment tracking and general clerical tasks.
• Follow up with prospective clients who have not yet booked a meeting, using timely and courteous communication.
• Support the office in meeting consultation scheduling goals while preserving a client-centered approach in every interaction.