Office Senior Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.

That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Headquarters senior associate oversees workplace operations and delivers a high-touch experience for executive leadership meetings, firmwide events, and daily headquarters activities. This role partners with business leaders and cross-functional teams to ensure exceptional service, seamless meeting execution, efficient office operations, and a welcoming environment for employees, clients, and visitors. As the primary liaison between the Marketing Events team and Office Services, the Headquarters senior associate ensures a consistent, streamlined meeting and event experience across the firm's office footprint by aligning planning, operational standards, and service delivery.

Key Responsibilities:

Workplace Operations Manage day-to-day headquarters operations to ensure a safe, functional, and professional workplace.

Oversee reception, workplace hospitality, office supplies, common areas, and executive office services.

Coordinate vendor relationships, facilities maintenance, office improvements, and building management activities.

Support workplace initiatives, sustainability efforts, and internal communications.

Executive Meetings & Events Lead planning and execution of executive leadership meetings, firmwide events, client meetings, and special programs using a high-touch service model.

Serve as the primary operational liaison between the Marketing Events team and Office Services, ensuring consistent execution, communication, and service standards across all offices.

Partner with business leaders to understand meeting objectives and deliver exceptional meeting experiences.

Manage meeting scheduling, room logistics, catering, budgets, vendors, and onsite event execution.

Collaborate with Technology, Catering, Communications, Facilities, Security, and other business partners to ensure seamless meeting and event delivery.

Establish and promote standardized meeting and event processes, best practices, and service expectations to deliver a consistent experience across the firm's footprint.

Workplace Technology Provide onsite audio visual and technology support for meetings, conference rooms, and hybrid collaboration.

Support workplace technology platforms and coordinate issue resolution with IT.Ensure meeting spaces are fully operational and technology-ready.

Safety & Administration Serve as the local Office Safety Coordinator, CPR-certified First Responder, and Notary Public.

Administer visitor access, workplace security systems, and office locker management.

Support business continuity and workplace readiness initiatives.#LI-SAW

Qualifications:

3-5 years of experience in workplace operations, hospitality, executive meetings, or corporate event management

Strong project management, organizational, and customer service skills.

Ability to manage multiple priorities while delivering a high-quality experience.

Proficiency with Microsoft 365 and workplace technology platforms.

Excellent communication, collaboration, and problem-solving skills.

Preferred

Skills:

Experience in the professional services industry and familiarity with work request applications.

Strong analytical and problem-solving skills.

High attention to detail and ability to manage multiple priorities in a fast-paced environment.

Knowledge of safety, security, and space planning best practices

Additional Information:

This role requires working onsite at the Chicago office location.

Flexibility in…