Office Senior Associate

Job Description

The Headquarters senior associate oversees workplace operations and delivers a high‑touch experience for executive leadership meetings, firm‑wide events, and daily headquarters activities. This role partners with business leaders and cross‑functional teams to ensure exceptional service, seamless meeting execution, efficient office operations, and a welcoming environment for employees, clients, and visitors.

As the primary liaison between the Marketing Events team and Office Services, the Headquarters senior associate ensures a consistent, streamlined meeting and event experience across the firm's office footprint by aligning planning, operational standards, and service delivery.

• Workplace Operations – Manage day‑to‑day headquarters operations to ensure a safe, functional, and professional workplace. Oversee reception, workplace hospitality, office supplies, common areas, and executive office services.
• Vendor & Facilities – Coordinate vendor relationships, facilities maintenance, office improvements, and building management activities. Support workplace initiatives, sustainability efforts, and internal communications.
• Executive Meetings & Events – Lead planning and execution of executive leadership meetings, firm‑wide events, client meetings, and special programs using a high‑touch service model. Serve as primary operational liaison between Marketing Events and Office Services, ensuring consistent execution, communication, and service standards across all offices.
• Meeting Operations – Partner with business leaders to understand meeting objectives and deliver exceptional meeting experiences. Manage meeting scheduling, room logistics, catering, budgets, vendors, and onsite event execution.
• Cross‑Functional Collaboration – Collaborate with Technology, Catering, Communications, Facilities, Security, and other business partners to ensure seamless meeting and event delivery. Establish and promote standardized meeting and event processes, best practices, and service expectations.
• Workplace Technology – Provide onsite audio‑visual and technology support for meetings, conference rooms, and hybrid collaboration. Support workplace technology platforms and coordinate issue resolution with IT. Ensure meeting spaces are fully operational and technology‑ready.
• Safety & Administration – Serve as the local Office Safety Coordinator, CPR‑certified First Responder, and Notary Public. Administer visitor access, workplace security systems, and office locker management. Support business continuity and workplace readiness initiatives.

• 3–5 years of experience in workplace operations, hospitality, executive meetings, or corporate event management.
• Strong project management, organizational, and customer service skills.
• Ability to manage multiple priorities while delivering a high‑quality experience.
• Proficiency with Microsoft 365 and workplace technology platforms.
• Excellent communication, collaboration, and problem‑solving skills.

• Experience in the professional services industry and familiarity with work request applications.
• Strong analytical and problem‑solving skills.
• High attention to detail and ability to manage multiple priorities in a fast‑paced environment.
• Knowledge of safety, security, and space planning best practices.

• This role requires working onsite at the Chicago office location.
• Flexibility in schedule and potential travel may be necessary.
• Applicants must uphold Crowe’s values of Care, Trust, Courage, and Stewardship. All persons hired will conduct themselves ethically and with integrity at all times.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
• Crowe is not sponsoring work authorization at this time.
• Wage range for this role is $21.75 – $44.50 per hour.

Our comprehensive total rewards package includes health, dental, vision, retirement, paid time off, and employee assistance programs.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency or third‑party paid service.

Any referrals or resumes submitted to Crowe without a pre‑existing agreement will be considered the property of Crowe and free of charge. Crowe will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.